I am trying to: When we go to appearance -> menu From backend but nav menu disappearing from backend or showing duplicates due to redis object cache
Link to a page where the issue can be seen: hidden link
Issue : Existing nav menu showing from frontend but disappearing or showing duplicate from backend.
If I disable the redis object cache plugin the nav-menu from the backend is working fine, can you help me with this problem?
I read this article : hidden link
And apply this code " define ( 'WP_REDIS_IGNORED_GROUPS', ['WPML_Cache_Terms_Per_Lang', 'terms', 'nav_menu_relationships']); " in config.php file but nav-menu doesn't work from backend.
Please follow these steps:
- Create a full backup of the site
- Update all outdated plugins and themes, especially the WPML plugins in Plugins -> Add new -> Commercial tab
- Flush all cache memory
- Double-check if the issue persists
- If the issue persists, deactivate the WPML plugins and double-check if the issue persists.
Could you tell me the results of the steps described above?
