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Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 1 year, 9 months ago.

Assisted by: Osama Mersal.

Author Posts
April 8, 2023 at 6:04 am #13430823
innovexA

Tell us what you are trying to do?

I have an FAQ page on which I've used accordions to include my FAQ content, when I try to translate it through WPML, its not showing in the advance translation edit. I'm also unable to edit the contact info on the contact us tab as well, it doesn't show on the translation editor.

Here is the PDF of all the sections/texts which I was unable to edit. I tried to search in the string translations as well but was unable to fine these most probably.

PDF LINK - hidden link

Apart from that, there are many texts I was unable to find to translate accordingly.

Is there any documentation that you are following?

I tried following the documentation but it didn't help that much.

Is there a similar example that we can see?

You can take a look at hidden link - hidden link and my account on the website.

What is the link to your site?

hidden link

April 9, 2023 at 11:38 am #13433937

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

In our forum, we try to keep one issue per ticket. Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster.
Therefore, I've split the other issues and created two new tickets with this issue:

Account page issue: https://wpml.org/forums/topic/split-unable-to-translate-text-on-my-account/

Contact Form issue: https://wpml.org/forums/topic/split-contact-form/

If you face any other issues, please create a new ticket.

In this ticket, we will focus on the FAQ page issue. Please let me know how this accordion is created. If it's created using Elementor, this Elementor widget might need to be registered for translation. Please check our guide about registering page builder widgets for translation. (https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/)

Best regards,
Osama

The topic ‘[Closed] FAQ accordions not translating + Unable to translate text on my account’ is closed to new replies.