[Assigned] Fatal error

Hi,

This ticket has been inactive for quite a while. I didn't get a reply from you. So, I've transformed this chat into a support ticket because you may still need our help.

Can you please share the fatal error you got?

Also, the debug info you attached shows that your server's WP Memory Limit is 40M. Our recommendations are to have the following as minimal requirements:

- PHP 7 and above (this OK with your installation) with a WP Memory Limit of at least 128MB while 256MB is recommended.

MySQL 5.6 and above.

Please follow this link for detailed documentation:

https://wpml.org/home/minimum-requirements/

Is it possible for you to change those to the minimum requirement?

You may need to contact your hosting provider for that. Meeting those baseline requirements is critical before debugging and sometimes solves issues you experience. The most important thing is to raise the WP Memory Limit. Please try to raise it before you contact your hosting company. You can do it from the wp-config.php file in your WordPress installation. Insert this code in that file:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Add it before this line:

/* That's all, stop editing! Happy blogging. */

Could you please perform that procedure and see if it helps?

Regards,
Itamar.

Hi, and thanks for the access details.

1. Regarding the PHP Fatal error: Uncaught ValueError: Unknown format specifier "Ø" error.

Does it still happen?
If so, on which page can I see it?
Currently, I don't see any page where its translation is published.
All the pages are waiting for review.

2. The Translation Management dashboard is not loading issue.
I just checked the Translation Management dashboard, and it loaded fine. Please see the attached screenshot.

Has this problem been solved by now?

3. The حدث خطأ من نوع E_ERROR بسبب السطر 28 في الملف issue.
Toolset is another product we have. It requires a separate subscription from WPML.
Do you have a Toolset subscription?
I think you have not created any post type, taxonomy, or custom field with the Toolset plugin.
Do you need the Toolset plugin?
If not, then deactivate it, and this error should disappear.

Regards,
Itamar.

Hi,

We solved the problem with the fatal error:

 Fatal error:  Uncaught ValueError: Unknown format specifier "�"

Now, this page, for example, works.
hidden link

The problem was that the placeholder New %s

1. In WPML -> Strings Translation, I searched for New %s.
2. I could see that "s" was translated. Please see the attached screenshot.
3. Then I translated it correctly like this: جديد %s

And this solved the problem.

We are still investigating the review translation problem (the main problem of this ticket). I'll update you once I have news about it.

I appreciate your patience.
Itamar.