Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where the translated versions of the website were not appearing, despite having translated the entire site. The French flag was not showing up in the widget, and clicking on the flags resulted in empty content on the website, with only the original language displayed.

Solution:
1. We conducted several rounds of testing and consulted with our team for an expert opinion.
2. We discovered a conflict in the template settings, where a template was assigned to secondary languages but set as a draft in the Portuguese language, while its translations were published in secondary languages.
3. We set the template's translation to *Draft* in secondary languages.
4. We updated the Page translations using the WPML Advanced Translation Editor, which resolved the issue.

If you're experiencing a similar issue, we recommend trying the steps mentioned above. However, please note that the solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 26 replies, has 2 voices.

Last updated by Bigul 1 year, 4 months ago.

Assisted by: Bigul.

Author Posts
February 1, 2024 at 4:02 pm #15255814

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

I had a few rounds of testing on your site and consulting with our team for an expert opinion. In a minimal setup, the English pages display the expected results for me after I resave the translation from the WPML Advanced Translation Editor. Please review the following links.

hidden link

hidden link

hidden link

So just to confirm, have the pages translated into English been working as expected in the past? Please check and provide us with your feedback.

--
Thanks!

Bigul

2024-02-01_21h26_22.jpg
February 2, 2024 at 4:14 pm #15260189

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

For your kind updates, I have shared the details with our Advanced Translation Editor Team for further checking. We will get back to you as soon as possible. Please wait.

--
Thanks!

Bigul

February 5, 2024 at 9:11 am #15264843

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

This bug has happened because of a conflict in the template settings. Somehow the following template is assigned to the secondary languages. It is set as a draft in Portuguese language. However, the translation of templates is published in secondary languages.

hidden link

Setting that template's translation as *Draft* in secondary languages and updating the Page translations from WPML Advanced Translation Editor has resolved the issue.

Please check the attached image and the following pages for more details and let us know your feedback.

hidden link

hidden link

--
Thanks!

Bigul

2024-02-05_14h24_53.png
February 5, 2024 at 3:20 pm #15266860

goncalod

Thanks for all the hard work. I deleted all instances of the hidden link, in all languages. It was an old layout anyway.
What would you consider the best course of action now?

Kind regards

February 5, 2024 at 3:28 pm #15266999

goncalod

As soon as i try to translate anything the folloing error still applies.
In fact none of the jobs actually go forward.
So, What would be the issue this time?
KR

This action does not apply.jpg
Still error in Syncronizing jobs.jpg
February 5, 2024 at 4:52 pm #15267665

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the feedback. We are glad to assist always. The template settings on your site are correct. Please review all posts/pages to ensure the expected results.

Most pages are now translated, and only a few require Updates in translation or Needs translation. Please complete the translations of all pages and verify if the issue persists.

Please refer to the screencast for more details and share your feedback with us.

hidden link

--
Thanks!

Bigul

February 7, 2024 at 11:14 pm #15279331
goncalod

Hi Bigul, Thanks for all your help. It still says that the job Sync failed. I added a translator for the pairs German/Portuguese and Portuguese/German. Selected ONLY the pages, and for some reason everything on the above mentioned pair was sent to the translator.

I mean, Posts, Pages, Templates, everything, when i selected just pages. See if you can replicate the issue.

Now I cannot even delete jobs on the Translator cue as the error: "This action does not apply to any of the selected translation jobs" Appears

And the error " The Advanced Editor jobs synchronization has failed" As soon as i click on the Translation management link.

There is definetly something not right in here.

Thanks in advance.

New threads created by Bigul and linked to this one are listed below:

https://wpml.org/forums/topic/the-advanced-editor-jobs-synchronization-has-failed-11/

February 8, 2024 at 12:31 am #15279391
goncalod

Hi Bigul, so i followed the tutorial to get my menus Sycronized as per https://wpml.org/documentation/getting-started-guide/translating-menus/#easy-customizable-wp-menus-sync and followed all the steps on Easy & Customizable - Use WPML’s WP Menus Sync.

it did not syncronized the menus, It broke the header again, rolled back to an odd format on the footer (turning it white), And placed different menus on the English language page. The French front page is also out of format, again. Footer on this page completly off.

German front page, for some reason the menu now its sticky.....
I mean, for something that should be just "plug and play" this whole process is gettin annoying.
I'm trying to work on the website, trying to get things done, create content, and I'm faced with a never ending amount of bugs...
I gave you guys plenty of opprtunities to fix everything. Everytime i try to do something with WPML i find another bug....

I'm lost for words.

Need a bit of guidence here. Please, please, please, see whats wrong with your API and why the jobs don't Sync, why are erros on the jobs editor, Why I can´t delete jobs that i assign and keep on gettig errors...

New threads created by Bigul and linked to this one are listed below:

https://wpml.org/forums/topic/easy-and-customizable-use-wpmls-wp-menus-sync-feature-is-not-working/

February 8, 2024 at 11:43 am #15280955

goncalod

Videos of all the bugs i Found:
Menu auto - fills after 30-40s.
hidden link

This action does not apply to any of the selected translation jobs
Jobs Syc Failed
Video:hidden link

How can a Plugin be so bugged?

February 8, 2024 at 3:22 pm #15281989

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the details. Sorry for the inconvenience you had. I made a new Duplicator copy of the site for further testing and working on it.

Also, I created new tickets for the latest issue. It will help us to serve you better and we can avoid discussing multiple problems in one ticket. I will get back to you soon on the latest tickets. Please wait. Thank you for your understanding.

--
Thanks!

Bigul

February 9, 2024 at 4:38 pm #15287025
goncalod

Hi Bigul,
Just found another bug. Please see video attached. Althouh the default language of the website is in Portuguese none os WP menus and content appear on the assigned language.
Now its interfering with site optimization and the ELEMENTOR API, it seems.

hidden link

.... And another one. I'm not able to change the language in Filebird.

All the images I had before where categorized. Now it does not even allow me to change the language to access to the content in filebird.

See Video attached. hidden link

February 11, 2024 at 10:37 am #15289363

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. I have created new tickets for the new issues and will get back to you soon on the latest one. Please wait. Thank you for your understanding.

--
Thanks!

Bigul