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Supporter timezone: Africa/Cairo (GMT+02:00)
This topic contains 24 replies, has 3 voices.
Last updated by Osama Mersal 1 year, 9 months ago.
Assisted by: Osama Mersal.
Author | Posts |
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May 24, 2023 at 1:52 pm #13708185 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Your next answer will be private, which means only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |
May 26, 2023 at 7:38 am #13720245 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for the access details. I checked the mentioned product and was able to fix the issue by updating the default language product and its translation. Kindly check it and let me know if it works correctly. (hidden link) Best regards, |
May 26, 2023 at 8:11 am #13720643 | |
leonidasI |
Hi, Yes, some things working fine but many text remained in English We need to fix all these please ASAP. |
May 26, 2023 at 9:07 am #13721367 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, In our forum, we try to keep one issue per ticket. Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster. I'll give you a quick answer for the issues you mentioned, but please open new tickets for each issue if you need further help. 1) Check screenshot many text showing in English.(ss1, ss2, ss5) Please search for these strings and translate them via WPML-> String Translation. If you didn't find them, please try the following steps: Kindly check our guide to know more about translating texts in the admin texts screen. (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/) 2) Greek product edit page all these things not editable. (ss6) That's the expected behavior because the Greek products are translated, so you can handle them by editing the English products. Please check our WooCommerce Multilingual guide. (https://wpml.org/documentation/related-projects/woocommerce-multilingual/) 3) Home page in Greek not working? (ss3) The Greek Translation of the home page is awaiting review and has not been published. (Kindly check this hidden link) 4) Footer does not appear when you change to Greek. The footer template was not translated, so I duplicated it into Greek to show up. Please translate it correctly to translate the footer strings. (hidden link) 5) Header menu is still in English when you go to Greek.(ss4) The menu has English strings, so please edit it to add the Greek strings. (hidden link) 6) All the pages on the English website should also come in Greek. Some of your pages are awaiting review and publishing. (Kindly check this hidden link) I hope this helps you. Please open a new ticket for each issue if you need further assistance. Thanks for your understanding Best regards, |
May 26, 2023 at 9:49 am #13721823 | |
leonidasI |
Hi, Ok i took other points i will create new ticket but this issue not solve (greek product size and color) hidden link Please solve all products color and size issue greek language for this ticket, for remaining points I will create a ticket. |
May 26, 2023 at 11:06 am #13722621 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, In order to fix this issue, please update the English products; after that, the Greek products variations will appear correctly. 1) hidden link 2) hidden link You can bulk edit the English products by the following steps: Best regards, |
May 26, 2023 at 11:54 am #13722965 | |
leonidasI |
Hi, As per discussion I have update all english products but greek shop page many product not showing color option check attach screenshot and url |
May 26, 2023 at 12:09 pm #13723047 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Please check the page and let me know if the product's colors appear correctly. Best regards, |
May 26, 2023 at 1:06 pm #13723417 | |
leonidasI |
Hi, Ok I will check all products Thanks |
May 26, 2023 at 1:07 pm #13723423 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Sure, please take your time and let me know if you need further assistance with variable products. Best regards, |
The topic ‘[Closed] greek language products pages price not visible’ is closed to new replies.