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Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 24 replies, has 3 voices.

Last updated by Osama Mersal 1 year, 9 months ago.

Assisted by: Osama Mersal.

Author Posts
May 24, 2023 at 1:52 pm #13708185

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.

Your next answer will be private, which means only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

May 26, 2023 at 7:38 am #13720245

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for the access details. I checked the mentioned product and was able to fix the issue by updating the default language product and its translation. Kindly check it and let me know if it works correctly. (hidden link)

Best regards,
Osama

May 26, 2023 at 8:11 am #13720643

leonidasI

Hi,

Yes, some things working fine but many text remained in English
1) Check screenshot many text showing in English.(ss1, ss2, ss5)
2) Greek product edit page all these things not editable. (ss6)
3) Home page in Greek not working? (ss3)
4) Footer does not appear when you change to Greek.
5) Header menu is still in English when you go to Greek.(ss4)
6) All the pages in English website should also come in the Greek language also.

We need to fix all these please ASAP.

ss6.jpg
ss5.jpg
ss1.png
ss2.png
ss4.png
ss3.png
May 26, 2023 at 9:07 am #13721367

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

In our forum, we try to keep one issue per ticket. Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster.

I'll give you a quick answer for the issues you mentioned, but please open new tickets for each issue if you need further help.

1) Check screenshot many text showing in English.(ss1, ss2, ss5)

Please search for these strings and translate them via WPML-> String Translation. If you didn't find them, please try the following steps:
1- Go to WPML-> Theme and plugins localization, select your theme/plugin, and scan
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the needed strings
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Translate the strings, clear the cache, and check the front end

Kindly check our guide to know more about translating texts in the admin texts screen. (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/)

2) Greek product edit page all these things not editable. (ss6)

That's the expected behavior because the Greek products are translated, so you can handle them by editing the English products. Please check our WooCommerce Multilingual guide. (https://wpml.org/documentation/related-projects/woocommerce-multilingual/)

3) Home page in Greek not working? (ss3)

The Greek Translation of the home page is awaiting review and has not been published. (Kindly check this hidden link)

4) Footer does not appear when you change to Greek.

The footer template was not translated, so I duplicated it into Greek to show up. Please translate it correctly to translate the footer strings. (hidden link)

5) Header menu is still in English when you go to Greek.(ss4)

The menu has English strings, so please edit it to add the Greek strings. (hidden link)

6) All the pages on the English website should also come in Greek.

Some of your pages are awaiting review and publishing. (Kindly check this hidden link)

I hope this helps you. Please open a new ticket for each issue if you need further assistance.

Thanks for your understanding

Best regards,
Osama

May 26, 2023 at 9:49 am #13721823

leonidasI

Hi,

Ok i took other points i will create new ticket but this issue not solve (greek product size and color)
website greek language many products color and size not visible and buy now button not working
check some demo
hidden link

hidden link

Please solve all products color and size issue greek language for this ticket, for remaining points I will create a ticket.

May 26, 2023 at 11:06 am #13722621

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

In order to fix this issue, please update the English products; after that, the Greek products variations will appear correctly.

1) hidden link

2) hidden link

You can bulk edit the English products by the following steps:
1- Go to Products-> All Products
2- Select the products
3- Bulk edit them
4- Click update without any changes

Best regards,
Osama

1.jpg
May 26, 2023 at 11:54 am #13722965

leonidasI

Hi,

As per discussion I have update all english products but greek shop page many product not showing color option check attach screenshot and url
hidden link

color ss.jpg
May 26, 2023 at 12:09 pm #13723047

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Please check the page and let me know if the product's colors appear correctly.

Best regards,
Osama

May 26, 2023 at 1:06 pm #13723417

leonidasI

Hi,

Ok I will check all products

Thanks

May 26, 2023 at 1:07 pm #13723423

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Sure, please take your time and let me know if you need further assistance with variable products.

Best regards,
Osama

The topic ‘[Closed] greek language products pages price not visible’ is closed to new replies.