Hi, how to translate this strings?

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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 9 replies, has 2 voices.

Last updated by Nicolas V. 1 year, 8 months ago.

Assisted by: Nicolas V..

Author	Posts
October 31, 2023 at 5:11 pm #14702663
sergeiP-4	Can you please tell me what I need to do next to translate this?
October 31, 2023 at 8:50 pm #14703887
Nicolas V. Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hello, Welcome to the WPML support forum. From the screenshot sent it looks like a string "package" (group of strings). - You should be able to translate them like any other job translation in "WPML > Translations". - Make sue that in "WPML > Translation Management > Translators" you added the translator profile with the correct language pairing. Ref: https://wpml.org/documentation/translating-your-contents/how-to-set-up-local-translators-and-language-pairs/
October 31, 2023 at 9:33 pm #14703955
sergeiP-4	I translated, now Status: Completed, but it didn't translate on the site.
November 1, 2023 at 12:19 pm #14707337
Nicolas V. Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hello, Are you sure that those strings were included in this package. It looks to me that there are coming from a "cookie" plugin. I tried to visit your site to understand better but it's under construction. Could you please provide me with your debug information? Please follow these initial debugging steps: https://wpml.org/faq/provide-debug-information-faster-support/ In short: - Go to "WPML > Support > Debug Information" (link) - Copy the Debug Information from there. - Find the private field I activated and paste that information.
November 1, 2023 at 1:01 pm #14707527
sergeiP-4	Hello, I've translated everything everywhere.
November 2, 2023 at 11:24 am #14715829
sergeiP-4	Please help
November 2, 2023 at 9:29 pm #14721317
Nicolas V. Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hello, Thanks for providing your debug info. 1. Let's start by meeting WPML's minimum requirements because it could impact your translations. I've noticed your website has a low PHP memory allocation (40M). The minimum requirement for WPML is 128M but we recommend 256M: - Access your server via FTP and open wp-config.php (in your WordPress root directory). - Insert those lines just before /* That's all, stop editing! Happy blogging. / / Memory Limit */ define( 'WP_MEMORY_LIMIT', '256M' ); More info: https://wpml.org/home/minimum-requirements/ 2. Quick question, can you edit those strings in an option page from the cookie plugin? Because it that case they might be considered as "Strings in admin screens" - Go to "WPML > String Translation", scroll down and at the bottom left click on "Translate texts in admin screens" - Search for your strings, select them (checkbox at the left) and click on "Add to String Translation" - Go back to "WPML > String Translation" to translate them Ref: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings 3. If the issue persist after that and to save time, could you please provide me with a temporary admin access – so I can further investigate. I will activate a private field for your next answer where you can provide that information safely (this field is only visible by you and the support team). Don't share your own admin account, create a new one that you will delete when we finish troubleshooting. IMPORTANT: Before we proceed, please backup your site and database.
November 3, 2023 at 12:36 pm #14725741
Nicolas V. Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hello, I checked the code from "Cookie Notice & Compliance for GDPR / CCPA" and found that they are using a function that has been removed in WPML 3.2.3 (which has released back in 2015!). - Here is the announcement: https://wpml.org/errata/icl_translate-and-icl_t-does-not-register-strings-anymore/ - You will find that the plugin is using 'icl_t' in cookie-notice/includes/frontend.php In this case, we suggest that you contact the plugin author to report this issue and ask them to: 1. Update their code using this tutorial: https://wpml.org/documentation/support/translation-for-texts-by-other-plugins-and-themes/ 2. Join our Go Global compatibility program. Our developers will be happy to assist them in making their plugin WPML-compatible and getting them added to our compatibility list. https://wpml.org/documentation/support/go-global-program/ An alternative would be to look at compatible Cookie consent plugins here: https://wpml.org/plugin-functionality/cookies/
November 3, 2023 at 12:59 pm #14725827
sergeiP-4	I e-mailed them, and we'll see what they say. Thank you!
November 3, 2023 at 2:30 pm #14726575
Nicolas V. Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hi, Perfect. I'll let this ticket waiting for your feedback. Please keep me posted. Have a great weekend, Nico

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