Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 3 voices.

Last updated by Bruno Kos 1 year, 11 months ago.

Assisted by: Bruno Kos.

Author Posts
September 4, 2023 at 9:29 am #14334893

neotelt

Can not transfer credits to my website hidden link. my credits is prepaid credits.And global.neotel.tech is Pay-As-You-Go. So how to add my credits to global.neotel.tech

September 4, 2023 at 11:47 am #14336287

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

You cannot add prepaid credits to sites that already use pay-as-you-go. You will need to cancel the pay-as-you-go and then you can assign credits to that website via WPML.org account.

Please check:

- https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/
- https://wpml.org/documentation/automatic-translation/how-to-sign-up-for-pay-as-you-go/

Let me know how it goes and if any other questions.

Regards,
Drazen

September 12, 2023 at 6:27 am #14380349

neotelt

it is solved. I cannot close this ticket, I click finish button. But it dont change

September 12, 2023 at 6:41 am #14380451

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

User confirmed that this is resolved