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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to display the customer reviews block in languages other than English on their WooCommerce site.
Solution:
If you're experiencing this issue, we recommend following the steps outlined in our tutorial on translating and displaying product reviews in WooCommerce Multilingual. You can find the tutorial here: Translating and Displaying Product Reviews. Specifically, ensure that you enable the option 'show product reviews in all languages by default' found under WooCommerce → WooCommerce Multilingual → Settings → Product reviews. This setting should allow the reviews to appear in all language versions of your site.

If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 7 months, 3 weeks ago.

Assisted by: Mateus Getulio.

Author Posts
July 16, 2024 at 9:51 am #15959556

evgeniyaP

Background of the issue:
I am trying to show a block with customer reviews on my site hidden link. The reviews block works only in the English version of the site. I tried to use 'suppress_filters' => false from one of the support tickets, but it doesn't help. Here are the arguments to show these comments: $args = array( 'number' => 15, 'status' => 'approve', 'post_type' => 'product', 'suppress_filters' => false, );

Symptoms:
The customer reviews block is only displaying in the English version of the site.

Questions:
How can I show the customer reviews block in any language?

July 16, 2024 at 6:16 pm #15962218

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

Can you please follow this tutorial to see if it fixes the issue?

https://wpml.org/documentation/related-projects/woocommerce-multilingual/translating-and-displaying-product-reviews/

In summary the reviews only show up in the languages they were added, if you want to show them in other languages you can enable the option 'show product reviews in all languages by default' in WooCommerce → WooCommerce Multilingual → Settings → Product reviews.

Please check if the reviews will start appearing in the secondary version as well.

Thank you,
Mateus

July 17, 2024 at 8:06 am #15964661

evgeniyaP

Thank you! Now it work's 🙂