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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is using WPML for the first time to translate products from Slovenian to Croatian and is unsure how to automatically translate categories and their descriptions before translating the products. Additionally, the client is facing issues with the word count for translations being higher than expected, leading to a shortage of translation credits.
Solution:
We recommend translating categories automatically along with the products. After translating the products, you can synchronize the taxonomies at WPML > Taxonomy Translation. If you prefer to translate all categories in one step, you could assign all categories to one product and send this product for automatic translation. For syncing issues, a sync button will appear at the bottom of the section inside WPML > Taxonomies Translation when selecting a taxonomy to translate.

For importing existing translations, use the "WPML Export & Import" addon instead of the outdated "WPML All Import". You can download this addon under Plugins > Add new on the "Commercial" tab. Ensure to first import categories before posts if you're also importing categories. Guide: https://wpml.org/documentation/related-projects/wpml-export-and-import/

Regarding the word count issue, our development team is aware and working on a solution. The estimated word count might be 2-3 times higher than expected due to the current bug.

If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if problems persist. For further assistance, visit our support forum: https://wpml.org/forums/forum/english-support/

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 18 replies, has 1 voice.

Last updated by ziga pipan 2 months ago.

Assisted by: Andreas W..

Author Posts
April 9, 2025 at 2:45 pm #16914517

ziga pipan

I see it now, thank you. is there any way to get notified when the bug is fixed?

April 9, 2025 at 6:52 pm #16915719

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

The fix is planned for the release of WPML 4.8. Until now I can not provide a date about when this update will be ready for release.

April 10, 2025 at 2:11 pm #16919080
ziga pipan

thank you.

so far so good with automatic translations except for 1 thing.

SI (original) language is working ok
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but HR is not showing any categories in the sidebar
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Taxonomies are sycned and translated
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New threads created by Andreas W. and linked to this one are listed below:

https://wpml.org/forums/topic/split-sidebar-on-archive-pages-not-displaying-translated-categories/

April 10, 2025 at 3:30 pm #16919626

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

As we already handled one issue on this ticket I am splitting the issue about the archive pages into a new ticket and I will follow up with you about it shortly.

April 14, 2025 at 1:31 pm #16929805

ziga pipan

thank you!