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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 10 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author Posts
June 25, 2024 at 8:10 am #15817899

abdelmohaymena

نبذة عن المشكلة:
I am having some problems with WPML on my site which is currently under development (الموقع قيد التطوير).

أعراض:
Various elements are not appearing or functioning correctly on the Arabic version of my site.

أسئلة:
1-in home page (hidden link) first section the circles not appear (hidden link) and you can click to the circle and drag. see English page it is work.
2-in this page (hidden link) title divider error (hidden link)
3- how translate back to top (hidden link)
4- in this page (hidden link) WGL Parallax not appear (hidden link)
5- in this page (hidden link) WGL text path not appear (hidden link) like EN page

June 25, 2024 at 9:56 am #15818939

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Let us focus on the first issue, the home page issue. This section seems to be done using custom coding or a page builder.

You would need a different template or code for Arabic in order to make it work correctly. Arabic is an RTL language, so you would need to change the values of the attributes accordingly.

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me much information about how your site is configured.

Best regards,
Osama

June 27, 2024 at 2:22 pm #15844730

abdelmohaymena

Debug information

June 27, 2024 at 2:27 pm #15844784

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

1) Thanks for the debug info. It's unrelated to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

2) I noticed that the first two issues are fixed. Please let me know if you need further assistance with them.

3) Please try the following steps to translate the untranslated string:

1- Go to WPML-> Theme and plugins localization, select your theme/plugin, and scan
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the needed strings
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Translate the strings, clear the cache, and check the front end

Kindly check our guide to know more about translating texts in the admin texts screen. (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/)

Best regards,
Osama

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