This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to use the automatic translation or manually translate pages. Additionally, the settings and support tabs were missing from the plugin menu, preventing access to debug information.
Solution:
We identified that some page records were not being correctly retrieved from the database. To fix this, we:
1. Navigated to WPML => Support.
2. Clicked on "Troubleshooting".
3. Performed the necessary actions on the Troubleshooting page.
After these steps, the homepage should now be visible in the translated language.
For the issue with posts not showing, it was found that they were in the trash. We advised the client to:
1. Go to Posts.
2. Check the trash for the English language posts and review them.
Regarding the forms issue, we suggested that it might require a separate support thread as we aim to focus on one issue per thread.
If this solution doesn't seem relevant to your situation, please don't hesitate to open a new support ticket with us.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 17 replies, has 2 voices.
Last updated by 1 year, 3 months ago.
Assisted by: Bobby.
