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[Resolved] I can’t translate products the same way I translated individual pages
This thread is resolved. Here is a description of the problem and solution.
Problem: The client was unable to translate products using Elementor after installing the WPML plugin. Certain text within the Product Template was not appearing in the WPML translation editor.
Solution: 1. We advised the client to set the Woodmart Layouts to "Translatable" in WPML > Setting > Post Type Translation > Layouts (woodmart_layout) and then proceed to translate them. 2. For the untranslated string in the footer bar, it should be translated using WPML > String Translation. If the string is not visible there, the client should follow the guide to find and register the string for translation: finding strings that don't appear on the string translation page, and ensure the correct source language is set: how to change the source language of strings. 3. We recommended changing the WPML settings from "Translatable - use translation if available or fallback to default language" to "Translatable only show translated items" for both products and templates to ensure proper functionality. 4. We installed an update for the WooCommerce Multilingual addon to address compatibility issues, detailed here: WooCommerce Multilingual 5.5.0.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
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You do not see this option, as you are watching an original product. The mentioned option will only be available on the translations when editing them with the WordPress Editor.
I see here you still see unexpectedly the Advanced Translation Editor when opening the translation.
In such case, you needed to switch the translation method back to "WPML Translation Editor", then cancel the job at WPML > Translation Management > Jobs, and then switch the translation method for the page back to "WordPress Editor".
>>> Can you help me with this, I tried but failed to do it? The only thing left to do is to return the Instagram Plate product to WordPress Editor
Issue 3)
You can change the source languages for taxonomy labels and slugs. See screenshot. Please give this a try.
>>> I did it, thanks for the instructions on Issue 3
I actually fixed this issue yesterday for the mentioned product already but I see today it occurred again.
The only solution I found, was switching back to WPML Translation Editor as the translation method, completing the job, and then switching back to WordPress Editor as the translation method.
Note, that there is a known issue, that causes translations that use the WordPress Editor to open on the Advanced Translation Editor if you create a job on WPML's Translation Management Dashboard.
I did it, it works now and I have translated the page. I still need help with this sentence that I can't find and we are done. Sorry for waiting 5 days for a reply but I was away.
Thank you for your help and cooperation, and I'm sorry if I was rude at times.
Do you have any information on when the problem with the String Translation plugin will be solved? The problem is described in this post by your colleague:
To confirm this, could you please:
1. Take a backup of your site for safety reasons.
2. Temporarily deactivate the “String Translation” plugin.
3. Then try replicating the issue again and check if the issue still occurs.
- If the issue no longer appears after deactivating the plugin, then it's most likely due to the same bug our development team is already working on resolving.
- If it still persists, we'll need to escalate this to our 2nd tier support. For that, we'd need your permission to take a full copy of the site using the All-in-One Migration or Duplicator plugin, as the test site isn't performing reliably on our end.
Looking forward to your confirmation, we're committed to getting this sorted for you as soon as possible.
At WPML > Settings > Post Type translation, you have set various types to "Translatable
use translation if available or fallback to default language" including Products and Woodmart Templates.
I would not suggest doing this if you plan to translate all products.
Also, I can not suggest this setting for the templates. The templates need to be translated to work as expected.
As all your products and templates are translated, I suggest you use the setting "Translatable only show translated items".
Also, take note that we released an update for our WooCommerce Multilingual addon today, which I already installed on your site.
