This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to translate a specific message 'Your order qualifies for free shipping 🎉' on your WordPress site using WPML, but cannot find the message in WPML for translation.
Solution:
If you're experiencing this issue, we recommend you first ensure you have a complete backup of your website database. Then, install the plugin from https://wordpress.org/plugins/database-collation-fix/. Next, add the following code to your wp-config.php file:
define('DB_COLLATE', 'utf8mb4_unicode_ci');After activating the plugin and completing the conversion, you should scan the Flatsome theme from WPML > Themes and plugins localization and then translate the string. The steps are necessary because your database uses a collation that is not compatible with emojis.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
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This topic contains 2 replies, has 2 voices.
Last updated by 1 year ago.
Assisted by: Christopher Amirian.
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 WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
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WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi there, I have an answer from the second tier support. To follow the steps mentioned below you need to make sure that you have complete backup of your website database. Install the plugin below: https://wordpress.org/plugins/database-collation-fix/ Then add the code below to your wp-config.php file of WordPress: define('DB_COLLATE', 'utf8mb4_unicode_ci');
After that activate the plugin. After the conversion is complete you should scan from WPML > Themes and plugins localization the Flatsome theme and translate the string. The reason that you need to do the steps above is that your database uses a collation that is not compatible with emojis. Thanks.  |
