This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to translate the custom excerpt using the TRAVEL TOUR theme by Goodlayers.
Solution:
We identified that the custom XML configuration code in the plugin did not register the custom excerpt for translation. The existing code in
/wp-content/plugins/tourmaster/wpml-config.xml
was missing the necessary entries. To resolve this, we provided the following XML configuration to be added to WPML > Settings > Custom XML Configuration tab:
<wpml-config> <custom-fields-texts> <key name="tourmaster-tour-option"> <key name="*"></key> </key> </custom-fields-texts> </wpml-config>
After adding this code, the client should edit the tour, make a small change to the tour content, save, and then update the translation. For further guidance, we referred to the documentation on custom fields translation options.
If this solution does not seem relevant to your issue, please do not hesitate to open a new support ticket in our support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 15 replies, has 3 voices.
Last updated by 1 year, 6 months ago.
Assisted by: Long Nguyen.