I have Internal server error when I try to access pages in foreign language

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing random Internal Server Errors on secondary language pages, the issue might be related to the .htaccess file or permalinks settings.
Solution:
We recommend trying the following steps to resolve the issue:
1. Visit the following documentation to understand the issue with the .htaccess file being rewritten with language folders: https://wpml.org/errata/htaccess-is-rewritten-with-language-folder/
2. Go to your WordPress dashboard and navigate to Settings >> Permalinks.
3. Click on the 'Save Changes' button to re-save your permalinks settings.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Known issue, Not WPML issue

This topic contains 1 reply, has 2 voices.

Last updated by Noman 1 year, 8 months ago.

Assisted by: Noman.

Author	Posts
December 4, 2023 at 11:05 am #14985545
maximeb-12	Hi, I'm going in circle with this. I have instal WPML on a new wordpress and it doesnt work properly. My website is in french and I want also english pages. So i have add with WPML the flag in the menu. This part work great. But when I'm in the english side and try to click on the FAQ page in the menu or CONTACT page in the menu. I have this message : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. And the worst part is that it's random. It works 40/50% of the time... sometimes i click it works sometimes i have the message if you go on my website in the english part : hidden link and try it you will see. Even hidden link dont work sometimes. I have no clue what is the problem. Thank you
December 4, 2023 at 1:02 pm #14986991
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. Based on the details you provided, it appears that the issue may be related to specific plugins or themes on your site. To address this, could you please try the workaround mentioned in this link: https://wpml.org/errata/htaccess-is-rewritten-with-language-folder/ And please re-save permalinks from the Settings >> Permalinks page by pressing the Save Changes button and see if this resolves your issue. Thank you
December 4, 2023 at 1:27 pm #14987173
maximeb-12	Wow ! Amazing ! It seems that your fix is working. I'm so happy ! Thank you very much for your help ! Have a nice day. Maxime