Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 5:00 – 13:00 5:00 – 13:00 5:00 – 13:00 5:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: America/Argentina/Buenos_Aires (GMT-03:00)

This topic contains 2 replies, has 0 voices.

Last updated by Otto 2 days ago.

Assisted by: Otto.

Author Posts
February 14, 2025 at 12:15 pm #16706202

zvonimirL

Background of the issue:
I am trying to translate Ninja Forms contact form from English to Croatian and German on my site hidden link. The German translation is working fine.

Symptoms:
In the Croatian translation, the fields 'check in' and 'check out' calendar fields are not translated (moths and days), and the string 'Fields marked with an * are required' that I translated did not show up correctly.

Questions:
Why are the 'check in' and 'check out' calendar fields not translated to Croatian?
Why is the translated string 'Fields marked with an * are required' not displaying correctly in Croatian?

February 14, 2025 at 2:59 pm #16706965

Otto
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hi,

As you are using WPML 4.7, you can take advantage of the new feature described here:
https://wpml.org/changelog/2025/02/wpml-4-7-announcement/

Under the section: Easy Theme & Plugin String Translations

Point 2: Find the Other texts (Strings) section on the Translation Dashboard and select the Frontend (viewed) filter

I suggest viewing the video in the documentation I've shared, it's short and clear IMHO.

Let me know if this helps

Best Regards,
Otto

February 15, 2025 at 9:34 am #16708624

zvonimirL

There is no problem about finding strings, i already find it and translate it but translation is not showing on my page.
hidden link

wpml2.png
wpml1.png
February 17, 2025 at 12:22 pm #16714099

Otto
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

I apologize for the misunderstanding.

Please try the following:
- Go to Dashboard > Updates
- At the bottom, you'll see a "Translations" section (see the screenshot attached)
- If there is a button to update the translation please click on it

If there isn't or this does not solve the problem:
I would like to request temporary access (wp-admin and FTP) to your site so I can take a better look at the issue.
It would be better to have a testing site where the issue is replicated.
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I'll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site.
This will allow me to create a copy of your site and your content.
Once the problem is resolved I will delete the local site.
Let me know if this is ok with you.

IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link"">hidden link;

CleanShot 2025-02-17 at 09.19.17.png
February 17, 2025 at 7:16 pm #16716074

Otto
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

Thanks.

I created a copy of your site and made several tests locally but couldn't find a solution.

I escalated the issue to our second-tier support. I'll get back to you as soon as I have news.

Best Regards,
Otto