I have two pages that are not appearing in the translated language even though they are 100% complet...

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported multiple issues: pages not appearing in the translated language, content inside Spectra tabs not translating correctly, and images not displaying correctly in translations.
Solution:
1. For pages not appearing in the translated language, we recommended removing ghost entries and re-translating the pages. This involves:
- Navigating to WPML > Support > Troubleshooting.
- Clicking on "Remove ghost entries".
- Editing the page in the original language, making a minor change, and saving.
- Updating the translation page.

2. For translating Spectra tabs, we provided an XML configuration to make the tab titles/labels translatable. The client should:
- Add the provided XML configuration to the WPML configuration file.
- Update the original page and translate the tab content in the Advanced Translation Editor.


<wpml-config>
  <gutenberg-blocks>
    <gutenberg-block type="uagb/tabs" translate="1">
      <key name="tabHeaders"></key>
      <xpath>//*[contains(@class, "uagb-tab")]/a/div</xpath>
    </gutenberg-block>
    <gutenberg-block type="uagb/tabs-child" translate="1">
      <key name="header"></key>
      <key name="tabHeaders">
        <key name="*"></key>
      </key>
    </gutenberg-block>
  </gutenberg-blocks>
</wpml-config>

For further details on managing translations and troubleshooting, we recommend visiting our documentation on how WPML keeps track of your translations and media translation.

If these solutions do not resolve your issues or if they seem outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception, Known issue

This topic contains 7 replies, has 0 voices.

Last updated by jaumeE-3 4 months ago.

Assisted by: Long Nguyen.

Author	Posts
December 22, 2025 at 2:02 pm #17682399
jaumeE-3	I have two pages that are not appearing in the translated language even though they are 100% complete.
December 22, 2025 at 7:15 pm #17683238
jaumeE-3	I finally opted to remove the ghost entries from the pages that did not appear in the database and redo the translations, which has meant an extra cost for us.
December 23, 2025 at 2:06 am #17683693
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Vietnamese (Vietnamese ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Jaume, I’m Long from the WPML Development team, I’m happy to help you with this issue. Glad to hear that you can fix the issue and re-translate the page. I also see it works on my end hidden link Please note that, when you translate the page content automatically, we only charge for the updated content that is not in the translation memory. You can see in the attached screenshots, the page is re-translated on Dec 22, only takes 92 credits. Please read more about translation memory in the documentation https://wpml.org/documentation/translating-your-contents/how-wpml-keeps-track-of-your-translations/ If you see another page that is translated 100% but not available in the second language, please share some screenshots of the issue. Then I would like to request temporary access (wp-admin and FTP) to your site so I can take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ ✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical. Looking forward to your reply. Thanks
December 24, 2025 at 2:27 am #17685833
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Vietnamese (Vietnamese ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, So I understand that the issue now is: there are some broken images on the translation page hidden link I notice that the translation image "aligot-03" is a broken image. Checking in the database, the translation image post does not exist. Please check the attached screenshots. I fix the issue with steps below: - Go to WPML > Support > Troubleshooting > Click on "Remove ghost entries" to remove non-existing translation entries. - Edit the page in the original language > Make a small change to the content > Save. - Update the translation page. Now you can see the images are displayed correctly on the translation page. Additionally, if you want to have the same images across languages, I suggest you go to WPML > Settings: - Set the post type Media (attachment) to "Translatable - only show translated items" - Enable option "Automatically detect best options for translating image texts" WPML will help you display images in the second language automatically. Please read more about this feature in the documentation https://wpml.org/documentation/getting-started-guide/media-translation/#keep-media-meta-information-translated-automatically Looking forward to your reply. Thanks
December 24, 2025 at 11:23 am #17686534
jaumeE-3	1. Conflict with Media translation and FileBird I suspect there is a conflict between WPML and the FileBird plugin. When I configure the following settings: Set the post type Media (attachment) to "Translatable - only show translated items". Enable the option "Automatically detect best options for translating image texts". The result is that images disappear from the Media Library view. If I deactivate FileBird or revert these settings, they reappear. Could you please check if this is a known compatibility issue? 2. Translating Spectra Tabs I am using the Spectra plugin (formerly Ultimate Addons for Gutenberg). I am unable to translate the Tab Titles/Labels using the Advanced Translation Editor. The content inside the tabs appears correctly for translation, but the strings for the Tab headers are missing. Could you please guide me on how to register these strings or provide the correct XML configuration to make them translatable? Thank you for your help.
December 25, 2025 at 1:52 am #17687451
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Vietnamese (Vietnamese ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, 1. The plugin FileBird is fully compatible with WPML https://wpml.org/plugin/filebird/ I also don't see the issue with images on my end, you can click on the All files to view images in the Media Library. Please check the attached screenshot. 2. You can use the custom XML configuration code in the documentation below to register the Spectra tabs for translation https://wpml.org/errata/spectra-some-blocks-are-not-translatable/ then edit the original page > click on Update and translate the tab content in the Advanced Translation Editor. <wpml-config> <gutenberg-blocks> <gutenberg-block type="uagb/tabs" translate="1"> <key name="tabHeaders" /> <xpath>//[contains(@class, "uagb-tab")]/a/div</xpath> </gutenberg-block> <gutenberg-block type="uagb/tabs-child" translate="1"> <key name="header" /> <key name="tabHeaders"> <key name="" /> </key> </gutenberg-block> </gutenberg-blocks> </wpml-config> Looking forward to your reply. Thanks
December 26, 2025 at 7:33 pm #17688829
jaumeE-3	Thank you for your quick reply. 1. Regarding FileBird: Please accept my apologies. You are absolutely right; I investigated further and found the option to view "All files," which solved the issue. It was a misunderstanding on my part as I am still learning the plugin's features. We can consider this point resolved. 2. Regarding Spectra Tabs: Thank you very much for the XML configuration code! I understand that I need to add this to WPML > Settings > Custom XML Configuration to register the tab headers. I will apply this code immediately, update the original page, and check the Advanced Translation Editor. Thanks for your excellent support. Best regards,
December 27, 2025 at 9:30 pm #17689716
jaumeE-3	It worked perfectly!! Thank you so much!