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[Resolved] I just installed WPML and all may content disappeared

This thread is resolved. Here is a description of the problem and solution.

Problem:
After installing WPML, all content including posts, pages, and categories disappeared.

Solution:
1. Check if switching the language from the top admin bar makes the posts appear.
2. If the issue persists, follow the instructions on the WPML errata page: Missing _icl_strings _icl_string_translations data tables.
3. After restoring the content, to remove the option 

wpml_string_table_ok_for_mo_import

from the options table, access your database directly through your hosting provider.

If this solution doesn't look relevant, please open a new support ticket.

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This topic contains 4 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 3 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
December 27, 2023 at 10:54 am #15131692

maksymY-4

I just installed WPML and all may content disappeared, I see no posts, no pages, no categories
December 27, 2023 at 11:12 am #15131775

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Reference to our chat, you got disconnected for some time so I've moved to this ticket for the follow up.

Please let me know if solution from your other ticket, fixed the problem you mentioned here or not. So we can proceed accordingly.

Regards.
December 27, 2023 at 12:42 pm #15132099

maksymY-4

Hi Again. So I did what you sugested here https://wpml.org/errata/missing-_icl_strings-_icl_string_translations-data-tables/ My content have restored. But my next steps you suggested "Then, remove the option "wpml_string_table_ok_for_mo_import".... I cannot perform becouse after previous step I don't have WPML. Or should I activate it again?
December 27, 2023 at 12:44 pm #15132100

maksymY-4

To do this
Then, remove the option "wpml_string_table_ok_for_mo_import" from the options table (by default wp_options, where "wp_" is your database prefix).

Should I go directly to database through hosting provider?
December 27, 2023 at 1:15 pm #15132148

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Yes, you 'll need to go directly to the database for that.