i want help for translate a tax in checkout page and also terms and conditions

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needed help translating tax labels and terms and conditions on their WooCommerce checkout page into multiple languages using WPML.
Solution:
We advised the client to use the WPML String Translation module to translate the strings. Here are the steps we recommended:
1) Navigate to WPML>>String Translation.
2) Search for the strings that need translation.
3) Change the language of the strings from Greek to English.
4) Translate the strings into Greek from English.
For more detailed guidance, please refer to our documentation on how to change the source language of strings.

Please note that if this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Bug

This topic contains 7 replies, has 2 voices.

Last updated by Bigul 10 months, 1 week ago.

Assisted by: Bigul.

Author	Posts
June 21, 2024 at 12:24 pm #15774988
mariaP-49	Background of the issue: I just made the website hidden link and added WooCommerce. Everything is perfect but I want to translate a tax in all languages and also translate the terms and conditions into Greek because it is only in English. I have sent attachments to show the sections that need translation. Symptoms: I watched the documentation but didn't find something. Questions: How can I translate a tax in the checkout page into all languages using WPML? How can I translate the terms and conditions into Greek using WPML?
June 21, 2024 at 3:22 pm #15776487
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/ Normally we can translate the Tax labels & Terms and conditions from WPML>>String Translation. Please check the following documentation and related tickets for more details. https://wpml.org/faq/why-arent-my-translated-strings-showing-up-on-the-front-end-of-my-site/ https://wpml.org/documentation/related-projects/woocommerce-multilingual/translating-cart-and-checkout-pages/ -- Thanks! Bigul
June 21, 2024 at 6:38 pm #15778109
mariaP-49	hi! I already visited this section but i could find it. For this reason i thought maybe something else is going on! Thank you! New threads created by Bigul and linked to this one are listed below: https://wpml.org/forums/topic/i-want-help-for-translate-a-tax-in-checkout-page/ https://wpml.org/forums/topic/i-want-help-for-translate-checkout-page-strings/
June 22, 2024 at 10:34 am #15784282
mariaP-49	Hello! Any idea please?
June 22, 2024 at 11:11 am #15784604
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. This may be a compatibility issue. Please fill in the private details fields after a full site backup{mandatory}. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies. https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ hidden link Also, increase the MaxInputVars of PHP settings to 10000 for better performance of the site. Please check the following article for more details and contact your system admin/hosting provider to upgrade this configuration. hidden link -- Thanks! Bigul
June 27, 2024 at 10:12 am #15842814
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the login information. The following strings were registered in Greek language even though they were in English. I have read and agree to the website [terms] Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our [privacy_policy]. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our [privacy_policy] It worked as expected after the following steps. Please check the attached image and refer to this documentation for more details - https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/ 1) Visit WPML>>String Translation 2) Search for the strings 3) Change the language of strings to English from Greek 4) Translate it the strings to Greek from English Please note, I have opened new tickets for the other issues. Because as per our support policies, we can only handle one issue per ticket. It will help us to serve you better and we can avoid discussing multiple problems in one ticket. I will get back to you soon on the latest tickets. Please wait. Thank you for your understanding. -- Thanks! Bigul
June 27, 2024 at 11:34 pm #15847126
mariaP-49	Hi! Thank you very much for your help! I visited the strings section but still i didn't find the section that i can translate the tax section in the checkout. I sent you the attachment to see what i mean
June 28, 2024 at 7:49 am #15850158
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Please check the following ticket, I have created it for the easy tracking for problems you are facing, it is for the tax translation. This will help us to avoid discussing multiple issues in a single ticket. https://wpml.org/forums/topic/i-want-help-for-translate-a-tax-in-checkout-page/ Please read it and share feedback there. Thank you for your kind understanding. -- Thanks! Bigul