Background of the issue:
On the translation management page, I'm trying to select a page to translate (or update). Normally, as soon as you select a page, it shows the translation options under the title '2. select translation options'.
Symptoms:
Nothing is showing under '2. select translation options' when I select a page.
The next thing to test will be minimal settings, meaning testing a copy of your site that has only WPML plugins active with a default theme. Do you have a staging site where you can test that? If so, let me know if it works in minimal settings. If not, let me know and I can set up a site and migrate your content there so we can test this for you. You can also use a plugin like wp staging to set one up.
No unfortunately we do not have a staging environment in our current hosting.
I just gave it another try, deleted all plugins connected to wpml and reinstalled but the problem remains.
Just so you have all the info:
- Recently before the problem i changed the Memory Limit from 40M to 128M in the wp-config file, but afterwards everything was still working
- We use the automatic translations and then make the manual changes in the advanced translation editor. But I was having problems with a page that remained on "in progress" even after completing 100% of the check. and followed the following instructions:
https://wpml.org/forums/topic/100-completed-translated-pages-still-show-in-progress/
Look for the “Clean up” section and hit these buttons:
# Clear the cache in WPML
# Remove ghost entries from the translation tables
# Fix element_type collation
# Synchronize local job ids with ATE jobs
# Synchronize translators and translation managers with ATE
# Set language information
# Fix post type assignment for translations
After doing this i noticed the Translation options weren't available anymore
I just had a look in the Inspector and compared between this site and another
And the whole block of code
Within the "<div id="translation-method-settings"></div>" on the WPML settings-page is gone (see screenshots to compare the 2)
Same in the Translation management page, the entire block of code within "<div class="tm-dashboard-translation-options"></div>" is gone
Ooooh, i only now saw the private message in between the other ones, I didn't spot it because it was collapsed. And I thought you were referring to the previous message you sent which I had already answered, so that did seem strange :). My mistake!
Next i installed it again and now it all seems to be working again. So must have been some freak accident. I downloaded the already translated pages before so was able to quickly re-translate them again.
Next time someone mentions the private message i know where to look :).
Anyways, thank you for the quick followup and assistance!
Ward
Ah i see now that in one tab i was logged in and in the other I wasn't (using separate containers in firefox) that's why i wasn't able to see it before.
