This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing issues with translating certain fields in portfolios and pages. Specifically, the Image Carousel in WPBackery was not visible in the English language version of a portfolio item.
Solution:
We identified the issue as a compatibility problem with the PixFort Image Carousel Module, which was not being copied or carried over to the English post. We recommended the client to:
1. Check the problematic post after updating the post in the original language, then its translation
2. Create a new portfolio post for testing purposes.
3. Duplicate the new post in English to see if the issue persists.
If you're experiencing a similar issue, we recommend you follow these steps. However, please note that the solution might be outdated or not applicable to your case. If the problem persists, we encourage you to open a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/forum/english-support/
This topic contains 1 reply, has 2 voices.
Last updated by 9 months, 3 weeks ago.
Assisted by: Bigul.
