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Supporter timezone: Europe/Madrid (GMT+02:00)
Tagged: Exception
This topic contains 46 replies, has 1 voice.
Last updated by Carlos Rojas 2 days, 7 hours ago.
Assisted by: Carlos Rojas.
Author | Posts |
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July 5, 2025 at 10:16 am #17203689 | |
MCC Málaga Gestión Hotelera |
Thanks alot Carlos, the file is imported and I have now full access to all my Glosarios. Bien Finde y un saludo |
July 5, 2025 at 11:47 pm #17204382 | |
MCC Málaga Gestión Hotelera |
Good evening Carlos, I am having a slight problem with my homepage. During the weekend the automatic translated homepage has been erased on almost all languages and I am not able to get the layouts back. So far I have tried to change some text and re translate it and I have also tried to use to option of overwriting translations and nothing works I cannot get the languages to stick. |
July 6, 2025 at 12:58 pm #17204923 | |
MCC Málaga Gestión Hotelera |
Hi again, so I just erased my homepage with automatic translations because it was erasing all layouts. I then published the manually translated homepage I had done the other day and which had not changed anything during the lasts days. After publishing this all the content disappeared again showing Spanish content on all homepages. I then press to manually edit the page and in the builder it shows the content in the correct language. So I have my builder showing me the correct content but the users are shown differently. Meanwhile after all this work I have put into it my visitors are down 23% from same period last year after 7 years beating records every year. And also to comment is the spending I have made in the last month on automatic translation (see screenshot) because I am paying for a service that is not working. But end of story I cannot get this to work so tell me if it is the moment to change translations service, because I am losing the earnings of the summer campaigns ???? Regards |
July 7, 2025 at 1:40 am #17205866 | |
MCC Málaga Gestión Hotelera |
Carlos, I have just finished creating two new urls with manually translation, the homepage and this url: hidden link |
July 8, 2025 at 9:14 am #17212677 | |
MCC Málaga Gestión Hotelera |
Hi Carlos, sorry for my absence but it is really difficult to work with kids on vacation at home. I appreciate the gesture from the company with the credits :-). About the video call, since I am not able to do anything within your working hours because I have people here with me, I would like to know if we could propone that until Thursday ??? Regards |
July 8, 2025 at 1:59 pm #17214398 | |
MCC Málaga Gestión Hotelera |
Hi Carlos, I was not going to sit down until this evening but I have just got a call from our premises that the content has disappeared again. On this url: hidden link as I have told you was created with all translations manually and for 3 days nothing happened with the content but today I have lost almost all of the translations. Nearly all of them now shows the Spanish version. So the original content is lost or erased. |
July 8, 2025 at 2:06 pm #17214430 | |
MCC Málaga Gestión Hotelera |
It erased following languages: French, Italian, Holandes, Finnish, danish, Norwegian, Swedish, polish and Portuguese. So only 2 languages stayed like it should. |
July 8, 2025 at 11:12 pm #17216293 | |
MCC Málaga Gestión Hotelera |
Hi Carlos, I have recorded some videos which I hope can clarify a bit more the situation. Its my first videos so bear over with me. And should they leave you with more doubts let me know. hidden link hidden link hidden link Regards |
July 9, 2025 at 1:47 am #17216592 | |
MCC Málaga Gestión Hotelera |
Carlos, he encontrado otro cosa muy raro en mis 404, te mando otro video: hidden link También lo mando a quien instalo el código para los proyectos por ser caso que lo suyo tiene algo que ver pero creo firmemente que debe ser algo de WPML |
July 9, 2025 at 11:16 am #17218810 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Buenas tardes! Por favor comparte las credenciales de acceso al sitio en producción en tu próximo mensaje que he establecido como privado para comprobar si el problema volvió a aparecer. |
July 9, 2025 at 12:26 pm #17219287 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Thanks for sharing the credentials. I just visited the site, and the URLs are still showing the correct language. I will visit the site later today to check again. |
July 9, 2025 at 1:04 pm #17219387 | |
MCC Málaga Gestión Hotelera |
Thanks alot Carlos, meanwhile I have resolved with the programmer the problems around the 404´s. It was a mistake in the coding of the category "CHICAS", there was a conflict been made. He also did a lot of clean up in the database so I hope maybe the problems being generated are getting resolved. I will also keep an eye out during the nexts hours to see if there is any difference in layouts. |
July 9, 2025 at 1:16 pm #17219412 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
That's excellent news! |
July 10, 2025 at 7:26 am #17222051 | |
MCC Málaga Gestión Hotelera |
Good mornining Carlos, these pictures are from yesterday evening but I did not change the layouts again this time so you can see for yourself. I have lost 5 languages and there are still lost this morning. Regards |
July 10, 2025 at 7:50 am #17222264 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Good morning! I just double-checked the test page you created (hidden link) and everything is working correctly. Let's use this test page as a reference, and let's wait until the issue appears again. |