This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that two of their multilingual URLs set up using WPML on their WordPress site suddenly became non-functional, displaying an 'SSL handshake failed Error code 525'. However, one URL remained operational. Despite the SSL certificates passing tests on ssllabs.com, the issue persisted.
Solution:
We analyzed the situation and determined that the issue was not related to WPML. The 'SSL handshake failed' error indicates that Cloudflare could not establish a secure connection with the origin server. We recommended:
1. Verifying that the origin server has a valid SSL certificate installed and is correctly configured to serve HTTPS traffic.
2. Ensuring that the SSL/TLS settings in Cloudflare match the setup on the server (e.g., Full vs. Full (Strict)).
3. Contacting Cloudflare support for further assistance to identify where the connection is failing.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if further assistance is needed, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 1 week, 1 day ago.
Assisted by: Bruno Kos.