This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that a quiz feature on their staging site was working in Hebrew, English, Arabic, and Russian, but not in French and Spanish. They identified that special characters in translated strings were causing the issue and temporarily removed the translation.
Solution:
We advised the client that supporting custom code falls outside our support scope, but we provided guidance to help resolve the issue. We recommended using gettext calls to make strings added with custom code translatable and provided documentation links:
We also suggested using the
wpml_current_language
hook to add custom code for each language quiz:
$my_current_lang = apply_filters( 'wpml_current_language', NULL );<br /><br />if($my_current_lang=='fr'){<br />//Custom code for French quiz<br />}If these solutions are not helpful, we recommended trying one of the WPML-compatible plugins listed here: WPML-compatible plugins. Alternatively, the client can seek assistance from a third-party contractor or developer, with a list of certified contractors available here: WPML-certified contractors.
If this solution doesn't look relevant, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 8 replies, has 2 voices.
Last updated by 10 months, 3 weeks ago.
Assisted by: Mohamed Sayed.
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Hi Doron, First of all, sorry for the late reply due to a higher workload on the weekend. 1. Please increase the WordPress Memory Limit. According to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. Minimum requirements for WPML is 128Mb. (Kindly check this page https://wpml.org/home/minimum-requirements/) You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:
/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );
2. Please also tell me more details about which plugin you use to create the quiz and how it's translated. 3. The French page shows a critical error message (Please see the attached screenshot). Please provide me with the WordPress debug.log, so we can check what PHP errors are being produced. More Info: https://wordpress.org/support/article/debugging-in-wordpress/ To enable it, open your wp-config.php file and look for:
define('WP_DEBUG', false);
And change it to:
define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
// Disable display of errors and warnings which is recommended on a live site.
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors',0);
Then visit the French page and check if any errors were saved to the debug.log file inside the /wp-content/ directory. If you can paste your debug.log to https://pastebin.com/ and provide me that link, it would be great! Kind regards,  |
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