[Resolved] Issue with German language strings for the woocommerce subscription intervals on product page

Hello,

It looks like the string you found on String Translation is not the one that is used in this section on the Frontend.

It is more likely that the original string looks similar to:

'every %s months'

or

'every %1$s %2$s'

The only thing that I can imagine in the moment is that one of the placeholders, like '%2' or "%1$s", is not translated correctly into German.

I would suggest you use the text search field on WPML > String Translation and search for strings like:
- %1$s
- %1$s
- %s

Then try to identify the matching original string and verify the translations.

If this does not clarify the cause of the issue, please let me know, and I will offer to take a closer look as admin. For this purpose, I will enable a private reply form upon my next reply, so that you can provide access in a secure way.

Best regards
Andreas

Hello,

I would like to offer to take a closer look and request temporary access (wp-admin and FTP) to the website to investigate the issue further.

You can find the required fields below the comments section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.

IMPORTANT
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If you can't see the "wp-admin / FTP" fields, your post and website login credentials will be set to "PUBLIC." DO NOT publish the data unless you see the required wp-admin / FTP fields.

I may need to install a plugin called "All In One WP Migration" to create a copy of the website so I can investigate the issue further.

However, I would also be very grateful if you could provide a staging site or a copy of the website from your server for this purpose.

If you have any questions about creating such a staging site, you can consult your hosting provider. Please note that WPML must also be registered on this staging site at https://wpml.org/account/websites/.

If you are unable to provide such a copy of the website for testing, please let me know on this ticket.

The private reply form looks like this:
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Click "I still need assistance" the next time you reply.

Video:
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Please note that we are required to request this information individually on each ticket. We are not permitted to access any credentials that were not specifically submitted on this ticket using the private response form.

Best regards,
Andreas

I also see that there is no plan for the translated product. If you use the WordPress editor, this plan would have to be created manually.

I would recommend using the WPML Translation Editor and configuring the plan's custom fields accordingly.

See WPML > Settings > Custom Field Translation:
https://wpml.org/documentation/getting-started-guide/translating-custom-fields/

Fields set to "Copy" will be copied during translation, and fields set to "Translate" will be displayed in the Translation Editor.

I have adjusted the custom field settings, and you can now see a working product here:
hidden link

You will need to update the translations for all affected products. At some point, I had to clear the Object Cache to be able to see the changes.

About the string:
"alle Monat — spare 10%"

The string "Monat" seems to be the original string, as your site uses German as the site default language. WPML can not alter original strings.

You could try to change the string using the following filter:

add_filter( 'woocommerce_subscriptions_product_price_string', function( $price_string, $product ) {
    // Modify the display string for subscription pricing
    if ( $product->get_id() === 3303 ) {
        $price_string = 'Alle Monate — spare 10% (' . wc_price( $product->get_price() ) . ')';
    }
    return $price_string;
}, 10, 2 );