Issue with WPML when updating WordPress and theme

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: Bug

This topic contains 20 replies, has 3 voices.

Last updated by abdullahA-31 1 year, 10 months ago.

Assisted by: Long Nguyen.

Author	Posts
August 30, 2023 at 7:56 am #14310937
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, We can handle one issue per ticket only so I will split your new issue into a new ticket. Here is the URL https://wpml.org/forums/topic/some-woocommerce-tables-do-not-exist/ Thanks.
September 12, 2023 at 5:43 am #14380247
abdullahA-31	when I start to migrate our website this message appear (Invalid user name and password details) can you see the attachment file
September 12, 2023 at 7:54 am #14381089
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, The SFTP username is incorrect, "long-" should be in lowercase. Can you please recheck this? Also, please update plugins on your site to the new version: WPML 4.6.6 and String Translation 3.2.8 to see if it helps. Refer to the documentation https://wpml.org/faq/install-wpml/#checking-for-updates Look forward to your reply. Thanks
September 12, 2023 at 12:05 pm #14383407
abdullahA-31	Can you see the error in the attachment file below
September 13, 2023 at 1:43 am #14386651
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, I'm not sure what error is behind the migration process. But I've checked the test site on Cloudways again and it still works properly. You can try to migrate your site again. If it is still not successful, please click on Open A Ticket button to ask them for more information (The error message says there are some errors occur on their end). Meanwhile, can you please confirm that WPML plugins on your site are updated? Look forward to your reply. Thanks
September 13, 2023 at 5:20 am #14386967
abdullahA-31	The same error I will send ticket, I confirm that WPML in the last version

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