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Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 18 replies, has 1 voice.

Last updated by Dražen 9 hours, 4 minutes ago.

Assisted by: Dražen.

Author Posts
April 16, 2026 at 1:24 pm #17974630

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Vienna (GMT+02:00)

Hi,

I’m no longer able to reproduce the issue. The configuration in the Sandbox should now be considered the single source of truth. Please ensure that your site is using exactly the same settings as defined there.

Best regards,
Marcel

April 20, 2026 at 10:53 am #17980494

rafaelF-23

Ok, well the sandbox has bookings as "Translatable", if that is the correct setting than we need to start from zero because that was my original setting and i have all the issues I've mentioned.

For us it would be ideal to have the bookings not translatable, and showing just the original booking, is that possible?

If not, please help us understand why we have so many issues with this, it's so random it's hard to reproduce it but there's no lack of examples, it happens recurrently.

April 20, 2026 at 1:40 pm #17981248

rafaelF-23

maybe this gives a hint for the issue of missing translations and differences in availability between languages.

For the bookings that show without translation, usually, inside the order we see both of them (wich is wrong).

Let me know if this helps. Example on my staging site: /wp-admin/post.php?post=76485&action=edit

Screenshot 2026-04-20 at 14.39.49.png
April 21, 2026 at 6:26 am #17982578

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

As my colleagues mentioned, having bookings set as translatable is the correct setup. Using them as not translatable can lead to issues like the ones you experienced. Also changed any other translation settings to not recommended could have been cause for other issue.

For the issue you described with duplicated entries inside the order, that seems to be a separate problem and would need to be checked independently and how it happens after settings have been fixed.

To keep things clear and properly tracked, please open a new ticket for any new specific issue, and we will be glad to investigate it further.

I would first advise making sure you settings are correct and then check if issues is still reproducible.

Regards,
Dražen