Problem: The client reported inconsistencies with product and booking translations, including different availability slots between languages, duplicate bookings in orders, and discrepancies in the number of bookings per product across languages. Solution: We identified that the issues might stem from the bookings not being translated before they were made available. We recommended ensuring that products are fully translated before bookings are made. This involves checking the translation settings under WPML → Settings → Custom Post Type Translations → [wc_booking] and setting bookings to 'Not translatable' if translations for bookings are not needed. Additionally, we suggested recreating the issue in a sandbox environment to isolate the problem and confirm if it persists. If the problem continues, we advised checking the translation settings to ensure they match those in the sandbox, which is considered the correct configuration.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: If you're experiencing issues with WooCommerce Bookings and have posted a ticket but noticed it was closed as a duplicate. Solution: We recommend checking the original ticket where we have responded. You can find the discussion and solutions provided at https://wpml.org/forums/topic/issues-with-woocommerce-bookings/.
Please note that the solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client was experiencing a conflict with WooCommerce Bookings while using a beta version of WooCommerce Multilingual (v5.5.2-b.1). Solution: We recommended updating to the latest stable version of WooCommerce Multilingual (v5.5.2.1), which is available for download at https://wpml.org/account/downloads/. After updating, the client confirmed that the issue was resolved.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You are experiencing a conflict between WooCommerce bookings and WPML plugins, which was resolved temporarily by deactivating the 'WooCommerce Multilingual & Multicurrency' plugin. Solution: We recommend trying the beta version of the WPML plugin to see if it resolves the issue. If the problem persists, we suggest setting up a staging site with minimal settings to further diagnose the issue.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing an issue where, in the original language (Spanish), the booking system allows booking more slots than available, despite the system working correctly in a translated language (Euskera). Solution: We recommend the following steps to address the issue: 1. Create a full site backup. 2. Navigate to
4. Save the changes. 5. Ensure that the bookable product is duplicated or translated to all languages. If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are experiencing a conflict between the WPML String Translation plugin and WooCommerce bookings, where each person is not counted as a slot. Additionally, Elementor page strings disappear when the WPML String Translation plugin is active. Solution: We recommend trying the workaround provided in the WPML errata for WooCommerce bookings. This specific workaround addresses issues with availability when more than one person is booked. You can find the workaround here (for version 5.5.1).
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
