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This topic contains 2 replies, has 0 voices.

Last updated by xenofonV-2 1 day, 22 hours ago.

Assisted by: Itamar.

Author Posts
November 12, 2024 at 1:51 pm #16392953

xenofonV-2

Background of the issue:
I am experiencing issues with WooCommerce orders when using WPML. I noticed an option to filter orders by language on the WooCommerce orders screen, which is not present on another installation. I am trying to understand if this is expected behavior. Additionally, I am seeing discrepancies in the total order count when filtering by language. Link to a page where the issue can be seen: [URL not provided].

Symptoms:
The total order count seems incorrect when viewing 'Processing' orders. The total says (10) across all languages, but filtering to 'Processing' shows (8) orders. When filtered by language, Greek shows (5) orders, and English shows (1) order.

Questions:
Is the language filtering option for WooCommerce orders expected behavior?
Why are there discrepancies in the order count when filtering by language?

November 12, 2024 at 7:12 pm #16394325

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

This wierd. There is no language filtering option in WooCommerce -> Orders.

Can you please send me a screenshot that demonstrates what you see?

Regards,
Itamar.

November 12, 2024 at 8:32 pm #16394557

xenofonV-2

Thank you for your reply, I send you the images

2.jpg
1.jpg
November 13, 2024 at 2:21 pm #16398031

xenofonV-2

For some strange reason the post type "Orders" was set as translatable in WPML settings. We switched it to not translatable and it fixed both issues. Thank you for your time.