[Resolved] Jobs show as in progress when should be complete
This thread is resolved. Here is a description of the problem and solution.
Problem: If you're working on translations in the ATE and click "Complete", sometimes the translations queue may still show the jobs as In Progress even though they are actually done. Solution: We have identified that this issue might be related to Varnish caching the API calls used during the ATE synchronization process. To resolve this, we recommend excluding the API URLs from Varnish caching. Specifically, you should exclude the endpoint used for ATE sync, such as
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
I'm still in the process of testing translations, but I saw in your video that you are disabling emails on each user's profile page. There is a much quicker way to disable the notifications for all by going to WPML -> Settings and click on the Translation Notifications tab.
I will continue testing and report back here soon.
To your point about about notifications, I looking to deactivate notifications for all people except for me on the test site.
Do you happen to know whether there's some sort of WPML hook or filter that I can use to control who gets notifications?
I could probably figure out the custom code to get to this work if there's already some sort of hook or filter for this.
Either way, it still helps to know that this system-wide notification option exists, thank you!
And please don't let this question take you away from the main issue, if you're not sure about notification filters. Notifications are a low priority at the moment.
I tested further by creating a test page and was able to reproduce the same issue there. So I have now escalated this to our 2nd tier developers, and will update here as soon as I have more information.
Please provide FTP access in the next reply, which i have marked as private. I made an error when enabling the debug mode and need to access the file via FTP to resolve it. Thanks!
Well it looks like I don't have access to edit the file, so I'll need you to enable the debug log so that I can check for errors. I tried to uncomment out the lines using FTP, but I don't have the permissions. The File Management plugin does not allow me to edit the file either, only preview it and download it, but I can't upload it back.
Let me know once the debug log is enabled and I will continue. Thanks!
My apologies, could you please try again to edit? When I reverted the code changes to fix the error, I switched the site from SFTP mode to git mode, and I forget to set it back. :facepalm:
Thanks for doing that. I was able to trigger some errors, so we are making some progress 🙂 The debug log is now showing a few different things that could be related to why this is happening. I need to check the database to see if there are missing tables or columns. Would it be possible for you to install the Adminer plugin from the repository which may allow me access to check the database?
Okay, done! This plugin is now installed and activated:
Database Access with Adminer
It looks like you might need to configure it or at least accept certain terms? I'm not familiar with this plugin, but this plugin-related options page seems like it requires some attention:
