This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're working on translations in the ATE and click "Complete", sometimes the translations queue may still show the jobs as In Progress even though they are actually done.
Solution:
We have identified that this issue might be related to Varnish caching the API calls used during the ATE synchronization process. To resolve this, we recommend excluding the API URLs from Varnish caching. Specifically, you should exclude the endpoint used for ATE sync, such as
https://wpml-chainalysis.pantheonsite.io/wp-json/wpml/tm/v1/
and any URL that follows this pattern.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 58 replies, has 2 voices.
Last updated by 2 months, 2 weeks ago.
Assisted by: Lauren.
