[Resolved] Links not changed over when translated.

Hello,

If you wish to translate links, you can follow this explanation:
https://wpml.org/announcements/2020/02/translating-links-with-advanced-translation-editor/

In some cases, links do not appear as default for translation in the Translation Editor. If that doesn't solve your issue, can you please share more details of your problem?

1. Please share your debug information:
https://wpml.org/faq/provide-debug-information-faster-support/

2. Please share a screenshot of the page/content you are trying to translate, of the translation screen.

Please let me know if you need any further assistance.

Best regards,
Lucas Vidal

Hello,

There 2 important considerations, regarding the issue you're having:

1. WPML Minimum Requirements
I checked your debug info and noticed that your website doesn't have the minimum memory required for WPML to work. WPML requires a memory limit of at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set WP Memory Limit in your wp-config.php file by adding following code:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

See:
https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php
for details. Increasing WP Memory may help improve the performance and sometimes also help resolving such issues.

Please let me know how it goes.

2. Automatically translate links
I've actually found a recent issue in WPML that is directly related to yours. Fortunately, there's a workaround. Please check:
https://wpml.org/errata/advanced-custom-field-links-inside-wysiwyg-fields-are-not-automatically-translated/

Tell me if that solves your issue, or if you need any further assistance.

Hello,

Thank you for sharing the information. I'll have to directly check your website.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT

- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:

hidden link

Hi, I'm sorry. Can you please try again?

Hello,

Thank you for your patience. After thoroughly investigating your issue, we found that there are compatibility issues between your theme and WPML.

Regarding the buttons in the header, the texts are hard-coded in the theme's source code and are not registered from translation. Translating these buttons with the actual code is currently no possible with WPML. I recommend you reach out to your theme developer. You can check it at /modules/hero-banner/hero-banner.php, the following code:

...
...
	if ($checkbox_value) { ?>
									
								<?php
							} else {  ?>
								<li><a href="/bike-hire/" tabindex="0">Book Bike Hire</a></li>
							<?php
								
							}
							?>
...
...

As for the other links, like the "Find out more" in the Base Camp page, they are also not registered for translation due to compatibility problems. There's an available workaround, but in your case, since you have many pages and content boxes, it's not really feasible, since every box and link should be added to the code.

https://wpml.org/errata/advanced-custom-field-links-inside-wysiwyg-fields-are-not-automatically-translated/

Another options would be:
1. Using a link field to add the link, so ACFML could translate them automatically.
2. Use the translation editor to translate the link manually.

I'm sorry we couldn't get to the desired solution. In future WPML updates the solution described in the errata should be added to it. Until then, I recommend you translate the links manually, using the translation editor.