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This topic contains 1 reply, has 2 voices.

Last updated by Mohamed Sayed 12 months ago.

Assisted by: Mohamed Sayed.

Author Posts
November 16, 2023 at 5:32 pm #14829637

nelsonr-5

Tell us what you are trying to do?
I sell autoparts and all my products are under categories, brands are the first and models after, I'm translating all the products and all is ok, but with the categories I translate them but the image of each one is not appearing.

hidden link

Regards
Nelson

categories and subcategories for Alfa Romeo.jpg
November 19, 2023 at 1:45 pm #14870689

Mohamed Sayed

Hi Nelson,
Thanks for contacting WPML support.

First of all, sorry for the late reply due to a higher workload.

1. To ensure the quickest and most accurate support, please provide your debug information so that I can get a look at some of your configurations. You can find it in WPML > Support > click on “Debug information” link. Please check this link for more info: http://wpml.org/faq/provide-debug-information-faster-support/

2. If those images are product category thumbnails, please try the following steps:

- Go to WPML > Settings > Custom Term Meta Translation
- Set the "thumbnail_id" to "Copy"
- Save the changes
- Resave the original category
- Update the translation

Let me know please if that helps.

Kind regards,
Mohamed