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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to access the admin menu to delete old second language data due to a conflict between TranslatePress and WPML databases, which resulted in a redirection issue and a broken page error.
Solution:
We recommended the following steps to resolve the issue:
1) Deactivate all other plugins and switch to a default theme, such as Twenty Twenty-Four.
2) Activate WPML.
3) Navigate to WPML > Support > Troubleshooting page.
4) Select the 'I am about to reset all translation and language data' option.
5) Click on the 'Reset and deactivate WPML' button.
6) Go to WPML > Setup.
7) Configure WPML with English as the default language and Hebrew as the secondary language.
8) Reactivate plugins in groups of 4-5.
9) Switch back to the original theme.

Please note that this solution might not be relevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket in the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 19 replies, has 2 voices.

Last updated by Bigul 10 months, 1 week ago.

Assisted by: Bigul.

Author Posts
March 16, 2024 at 9:17 pm #15417419

shayL-4

Hi,

After the changes you've made, it seems that the plugin conflict problem has been solved.

Now I've got two more issue:
1. When plugin is enabled, the admincp appears only in RTL Hebrew, even if the default language is English.

2. I'm using Myarcade plugin, when I add a new game to my db it add a new game data the myarcade db table, and also add a new post data which connects to the myarcade table by ID.
When I used the translatepress it duplicate only the specific fields that I've translated, but keep the same id on myarcade table.
On WPML, when it duplicate the post to the 2nd language, it doesnt connect to the same myarcade table ID, so the translated page doesn't shows the game embed data, but only the description of the game.

How can I create a tranaslation of each game page, but make it work and use the same game id of myarcade table?

Regards,
Shay.

March 16, 2024 at 10:57 pm #15417589
shayL-4

Update:

1. The RTL issue seems to solved, but I will make more test in order to see if I encouter this problem again.

2. I've found solution for this issue by click on the duplicate button first, and only then edit the post.

BTW, How do I delete the posts which I've already translated but didn't duplicate it before, so I need to delete it, and re-create the translation for all this pages.

New threads created by Bigul and linked to this one are listed below:

https://wpml.org/forums/topic/how-do-i-delete-the-posts-which-ive-already-translated/

March 17, 2024 at 3:56 am #15417750

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hi Shay,

Thank you for the feedback. Happy to know you are getting the expected results now. I will get back to you soon on the new ticket for deleting the posts.

--
Thanks!

Bigul

March 17, 2024 at 4:14 pm #15418465
shayL-4

Hi,

Thank you, i'm waiting for your instructions,as i would like to delete the first posts that i've tried to translate, but click on the + button, instead of clicking on the "Duplicate" button, so all this firsts posts doesn't contain the myarcadeplugin embed data, so i need to delete this posts translations, in order to duplicate the posts firsts, and only then translate them in order to make them work with the embed code of the myarcade plugin data.

Also, is there anyway i can hide the + buttons, so next time i won't click it by mistake, instead of clicking on the "duplicate" button? (see attached screenshot)

BTW, How can i set WPML to save my selected language in cookie, so if the user close his browser, it will remember his selected language on the next time he enters the site.

duplicate.png
March 18, 2024 at 10:20 am #15420236

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hi Shay,

Thank you for the updates. I have added separate tickets for the new questions and update you soon on the relevant ones. Please wait.

--
Thanks!

Bigul

March 19, 2024 at 10:10 am #15425337

shayL-4

Thank you for your help, this issue is solved.