logo footer not visible - eng version web

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 5 replies, has 2 voices.

Last updated by matijaG-2 1 year, 9 months ago.

Assisted by: Mohamed Sayed.

Author	Posts
February 26, 2023 at 2:27 pm #13116735
matijaG-2	Tell us what you are trying to do? - logo in bottom of the footer on eng version of the web is missing after update? Is there any documentation that you are following? - no Is there a similar example that we can see? - in attach What is the link to your site? - hidden link
February 26, 2023 at 7:43 pm #13117821
Mohamed Sayed	Hi there, Thanks for contacting WPML support, I will be glad to help you. Could you please tell me which update caused this issue? Do you mean WPML or another plugin? Also, can you please check if you're using the correct URL of the translated logo? I see a "404 not found" error when I visit the English logo URL (hidden link), so I suggest re-uploading the English logo image and using the new file's URL as a translation for the original logo. Regards, Mohamed
February 26, 2023 at 8:18 pm #13117853
matijaG-2	Hey, I uplouded new logo with this url - hidden link but still i do not know where to put it in the web? Can you please help with that? Thanks a lot
February 26, 2023 at 8:45 pm #13117879
Mohamed Sayed	Hi, Please try the following steps and let me know if that helps: 1. Get the original Logo URL from the media library 2. Go to WPML-> String Translation-> Translate Admin text 3. Search for the original logo URL 4. Add it to the String Translation 5. Go to WPML-> String Translation 6. Translate the original URL by adding the English version URL as a translation
February 27, 2023 at 3:48 pm #13126719
matijaG-2	Hi Mohamed, I a trying to translate the string but in english string is croatian text? How can that be?