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This topic contains 5 replies, has 2 voices.

Last updated by matijaG-2 1 year, 8 months ago.

Assisted by: Mohamed Sayed.

Author Posts
February 26, 2023 at 2:27 pm #13116735

matijaG-2

Tell us what you are trying to do? - logo in bottom of the footer on eng version of the web is missing after update?

Is there any documentation that you are following? - no

Is there a similar example that we can see? - in attach

What is the link to your site? - hidden link

logo-footer-eng-missing.jpg
February 26, 2023 at 7:43 pm #13117821

Mohamed Sayed

Hi there,
Thanks for contacting WPML support, I will be glad to help you.

Could you please tell me which update caused this issue? Do you mean WPML or another plugin?

Also, can you please check if you're using the correct URL of the translated logo?

I see a "404 not found" error when I visit the English logo URL (hidden link), so I suggest re-uploading the English logo image and using the new file's URL as a translation for the original logo.

Regards,
Mohamed

February 26, 2023 at 8:18 pm #13117853

matijaG-2

Hey,

I uplouded new logo with this url - hidden link

but still i do not know where to put it in the web?

Can you please help with that?

Thanks a lot

February 26, 2023 at 8:45 pm #13117879

Mohamed Sayed

Hi,

Please try the following steps and let me know if that helps:

1. Get the original Logo URL from the media library
2. Go to WPML-> String Translation-> Translate Admin text
3. Search for the original logo URL
4. Add it to the String Translation
5. Go to WPML-> String Translation
6. Translate the original URL by adding the English version URL as a translation

February 27, 2023 at 3:48 pm #13126719

matijaG-2

Hi Mohamed,

I a trying to translate the string but in english string is croatian text?

How can that be?

logo-footer-string-translation-issue.jpg