[Resolved] Lost search results after change language
This thread is resolved. Here is a description of the problem and solution.
Problem:
After making any search, if I change the language, the search criteria disappear, and I return to the store.
How can I, for example, search somthing in Portuguese and, after that, change to English, and the results will appear the same but in English?
Solution:
You need to tell WPML those parameter names by a comma-separated list in WordPress Dashboard > WPML > Languages > Language switcher options > Preserve URL arguments.
I will add the first reply before this ticket is assigned to one of my colleagues.
We do need the debug information to know how you setup your website. Maybe if you provide the page in question and tell us how the search is implemented> Is it normal default WordPress search or you sue a plugin?
If you use a plugin please consider that WPML can not know a result without having some context, it might be for example URL parameters that the plugin you use adds for the search results to the browser address bar.
If that is the scenario, you need to tell WPML those parameter names by a comma separated list in WordPress Dashboard > WPML > Languages > Language switcher options > Preserve URL arguments
Your solution isn't working. The search bar is native from the theme, at my case Flatsome Theme (exemple: hidden link). you can see in the image attached my code for that search form.
I'm not sure that there is a solution for what you are trying to achieve because WPML cannot anticipate the search term that the users of your site will insert in the search bar.
Please answer the following question, and I'll see if we can help further.
Is the code you shared in the screenshot your custom code or Flatsome's built-in code?
We need to replicate this issue on a fresh WordPress installation. Then, if needed, I'll be able to escalate it to our compatibility team. For this, I created a test website with a clean WordPress install. You can access it through this link:
hidden link
With this link, you'll be directly logged in.
Could you please install the Flatsome theme and see if the issue is replicable on a clean WordPress installation?
Please configure WPML and WooCommerce as set on your site (just the basic configurations needed to replicate the issue are enough).
Please also ensure you install the latest version of the Flatsome theme.
Please let us know when everything is finished, and you can replicate the problem. Please also describe the steps to take to see the issue.
This can't be done without a purchase code to a new instalation to that theme style! I've instaled the base theme but is not exactly the same code to the searchbar. If you need, we have a DEV instalation of the same website that we can share login details, etc.
Yes, please share with me access to your dev site.
If you need further help with this, please share the access details to your site with me.
I'm enabling a private message for the following reply.
Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ **IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--
Yes. The poblem is exactly what describe in the video, but with one correction... The URL don't change because the form is in POST method and not because it is AJAX. I've changed the form now to the GET method. Please, redo the same search you have done before and you will see the URL changing getting the "s" variable with the term searched (image attached). And after that, when I go to the English the search goes empty and not with the term searched.
I continued to check this issue on your dev site as well as on the test site. Here are my findings.
1. The header-main.php file in your Flatsome child theme is custom code. I'm sorry, but we don't debug custom code.
2. WPML's Preserve URL arguments option in WPML -> Languages -> Language Switcher Option does work. I inserted the following arguments, and the arguments are preserved when the language is switched.
s, post_type
I recorded a video (4 minutes) to show you my findings. Please watch it here.
hidden link
If you need further help with what you are trying to achieve regarding your custom code, I would suggest you consider contacting one of our certified partners from this link:
The code is based in original theme files as same the child theme that don't also have that files/directories you describe! Anyway... I've added the same arguments in "Preserve URL arguments" option that you have described in video and it works fine.
