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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate a MailChimp form on your French page but are unable to find the 'Start Translation' option as per the WPML documentation. Instead, you see 'Add to Translation Basket'. After adding to the basket and selecting yourself as the translator, you are unsure of the next steps to translate the labels on the MailChimp Sign Up form.

Solution:
After you have sent the form for translation and selected it under the Jobs section, you should navigate to WPML > Translations. Since you have assigned the translation job to yourself, you will be able to translate it directly from there. For more detailed instructions, you can visit our documentation on translating your contents: https://wpml.org/documentation/translating-your-contents/

If this solution does not resolve your issue, or if it seems outdated or not applicable to your specific case, we recommend opening a new support ticket. Additionally, we highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: https://wpml.org/forums/forum/english-support/

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This topic contains 1 reply, has 2 voices.

Last updated by Lucas Vidal de Andrade 11 months ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
September 19, 2024 at 3:29 pm #16199938

Heather

Background of the issue:
I am trying to translate the MailChimp form on the French page of my site hidden link. I followed the instructions from https://wpml.org/documentation/related-projects/mailchimp-for-wordpress-multilingual/#translating-your-forms but encountered an issue in STEP 2 where I don't have the option to 'Start Translation'. Instead, it says 'Add to Translation Basket'. In the Translation Basket, I select myself from the Translator drop-down menu and send it for translation. I go to Jobs, select Newsletter Signup, but I am unsure of the next steps to translate the labels on the MailChimp Sign Up form.

Symptoms:
The MailChimp form appears in English on the French page, and I am unable to find the 'Start Translation' option in STEP 2 of the provided instructions.

Questions:
How do I change the form text to French?
What do I do after selecting Newsletter Signup in the Jobs section to translate the labels on the MailChimp Sign Up form?

September 19, 2024 at 8:10 pm #16200721

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thanks for reaching out 🙂

The next step, is to go to WPML > Translations. If you've assigned the translation to yourself, you should be able to translate it there.

Here are more details, in case you need:
https://wpml.org/documentation/translating-your-contents/

Let me know if that helps.