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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to translate the main "Shop" page into Arabic and English, but it is not working. They are also experiencing issues with the revolution slider.
Solution:
We recommend the client should visit Pages >> All Pages and verify that the "Shop" page and its title are translated into Arabic. Additionally, they should go to WPML >> Menu Sync to ensure the menu is correctly translated. For more detailed instructions, we provided a link to our documentation: https://wpml.org/documentation/getting-started-guide/translating-menus/.

If the provided solution is outdated or not applicable to the client's case, we suggest opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed. For further assistance, please contact us through the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 3 replies, has 2 voices.

Last updated by Bigul 1 year, 3 months ago.

Assisted by: Bigul.

Author Posts
March 29, 2024 at 10:35 pm #15465809

osamas-10

Tell us what you are trying to do?
translate main "Shop" to Arabic and English do not working, and revolution slider
Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

Screenshot 2024-03-30 at 01.31.32.png
March 30, 2024 at 10:23 am #15466137

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

Please visit Pages>>All Pages and make sure the *Shop* page and its title are translated into Arabic.

Also, visit WPML>>Menu Sync page and check the Menu is correctly translated. Refer to this article for more details - https://wpml.org/documentation/getting-started-guide/translating-menus/

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Thanks!

Bigul

April 6, 2024 at 8:33 am #15490328
osamas-10

I am still have problem in translate slider revolution, no appear in Arabic and Turkish language.

New threads created by Bigul and linked to this one are listed below:

https://wpml.org/forums/topic/problem-in-the-slider-revolution-translation/

April 6, 2024 at 3:09 pm #15490714

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the feedback. Please note that I have opened a new ticket for the *slider revolution translation*. As per our support policies, we can only handle one issue per ticket. It will help us to serve you better and we can avoid discussing multiple problems in one ticket. I will get back to you soon on the latest ticket. Please wait. Thank you for your kind understanding.

--
Thanks!

Bigul