media library

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This topic contains 4 replies, has 2 voices.

Last updated by talienv 1 year, 7 months ago.

Assisted by: Kor.

Author	Posts
May 10, 2023 at 9:07 am #13619887
talienv	Hi, I've updated my media library in the default language (Dutch). But when I check then media library in the backend in English and German language, it's still showing 'old' pictures. How can I easily copy the correct (Dutch / default) media library to the other languages? Also, the product images are not showing on the WooCommerce product page anyway (only the image of a single products is being shown, but no images at all with variation products) I've already tried to use WPML Media Translation but that did not work. Hope to hear from you soon.
May 11, 2023 at 2:10 pm #13631091
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for contacting WPML support. Could you please try running the sync option in WPML > Settings > Media Translation > Click on the "Start" option? This will create duplicates of the images for your languages. As for the missing in your "variation products", please navigate to Woocommerce > WCML(WooCommerce Multilingual & Multicurrency) option > Status > Troubleshooting Link > Sync to options here. Remember to backup if you haven't already. Let me know how it goes. Thanks! Kor
May 11, 2023 at 2:54 pm #13631323
talienv	Tnx Kor! That worked 🙂 I noticed two more troubleshooting issues: - Restore translated variant relationships (24) - Sync removed product meta from original products to translations (16) Is don't know exactly what to do - is this something I need to do, or not? What do you recommend? Thanks!
May 11, 2023 at 4:56 pm #13632197
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for your reply. If your product translations are working fine, then you can skip those options. Thanks! Kor