[Closed] Media Translation Not Working

Hi and thanks for the extra details.

On this new test page that you have created, there seem to be no translations.
hidden link
It is not translated to the other languages.
Please see the attached screenshot.

Please correct the following and check if it helps to solve the problem.

A. WPML and its add-ons have new versions that were released just recently.
Please update WPML and its add-ons.

B. By looking at the debug info that you have attached I can see that your server WP Memory Limit is set to 40M.
Our recommendations are to have the following as minimal requirements:
- PHP 5.6 and above (this OK with your installation) with a WP Memory Limit of at least 128MB and more if possible.
- MySQL 5.6 and above (this OK with your installation).
Please follow this link for detailed documentation:
https://wpml.org/home/minimum-requirements/
Is it possible for you to change those to the minimum requirement?
You may need to contact your hosting provider for that.
Meeting those baseline requirements is most critical before starting to debug and sometimes solves issues like you experiencing.
Most important is to raise the WP Memory Limit.
Please try to raise it before you contact your hosting company.
You can try and do it from the wp-config.php file in your WordPress installation.
Insert this code in that file.

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Add it before this line:
/* That's all, stop editing! Happy blogging. */

Could you please perform that procedure and see if it help?

If the above procedures will not help, could you please tell me how are you inserting the images on those pages? Are you using a page builder to build those pages?

Also, you ask: "where are the 'media translation' images stored? - they do not appear in the wordpress media library"

If you uploaded a different image for the other languages, then they should appear in the Media Library section. It is just that you need to switch the language flag at the top admin bar to see the images in the other language.

You asked: "what does the 'scan and replace' option mean on the 'media translation' page?"

I'm not familiar with such an option. Are you sure that it is a WPML option?
Could you please attach a screenshot?

Regards,
Itamar.

Hi and thanks for trying my suggestions.

Are you using the Advanced Translation Editor (ATE) or the Classic Translation Editor to translate your pages?

I was checking things on my test site, and I think that I see an issue with the ATE and images. If indeed you are using the ATE, could you please check if you get the expected results with the Classic Translation Editor?

If the issue is also happening to you with the Classic Translation Editor, then please try our minimum environment procedure. I suspect that there is a collision with the theme or another plugin that might cause this problem. If possible, get your site into a minimum environment. Minimum environment means switching to a default WordPress theme like Twentynineteen and no plugins activated except WPML.
Is it possible for you to try it?
You will need first to check if the problem persists when just the theme is switched to Twentynineteen (for example). If it persists then deactivate all plugins except the WPML and its add-ons. Then please check if the problem persists. If it does not persist, so start by activating the plugins one by one and check when the problem comes back, then report to me which was the culprit plugin.

**** Important! Please make a full site backup (files and DB) before you proceed with those steps****


*** If your site is a live site you might want first to try those procedures in a staging environment or a snapshot of your site on your local server or another server. ***

If the above also does not lead to any conclusion, please share with me the access to your site so I can check thigs.

If you need further help with this, please share the access details to your site with me.
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Thanks,
Itamar.

Thanks!

I'll wait for your reply.