[Waiting for user confirmation] Menu sync time out issue - workaround or Patch?

Hi Jasmin,

The cause of the issue is the number of menu items to synchronize, so our 2nd tier specialists created this workaround to sync the menu items in batches:

They can open the browser console and use this code to select the first, say, 100 checkboxes, then scroll to the bottom and run the sync. They'll have to reload the page afterwards and go through the same steps to do another batch, etc.

document.querySelectorAll(".wpml-checkbox-native").forEach((cb, i) => {
  if (i < 100) cb.checked = true;
});

Please try this workaround and let me know the results. Or let me know if you need more assistance.

Hi Jasmin,

After investigating, we’ve found that the menu synchronization process on your site is being significantly slowed down due to server limitations, especially given the number of active languages. While we tested the process locally and, although it runs slowly, it does complete successfully, it seems your current server setup may not have enough resources to handle it all at once.

Unfortunately, the code behind this feature doesn’t support syncing one language at a time easily. However, there is a workaround you could try:

Recommended Workaround (Manual Batch Sync):
- Temporarily deactivate some of your languages from WPML > Languages.
- Run the Menu Sync for the remaining active languages.
- Once complete, deactivate those languages and reactivate the others.
- Run Menu Sync again for the newly activated languages.
- Repeat the process until all menus are synced.

This approach essentially divides the workload into smaller batches that your server can better manage. While not ideal, it's currently the most reliable way to proceed without triggering server timeouts or errors.

Hello Jasmin,

Yes, you can create a staging site, try it there, and then restore the staging on the production site or replicate the steps directly on the production site.

Hi Jasmin,
Thank you for your feedback

Is it possible that you temporarily migrate the site or a copy of the site to a different hosting and confirm that with only 30% of the language active, you can sync the menus?

Hi,

I mean to copy the site and compare the performance with the production site.

We will be waiting for your message.