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This topic contains 3 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 4 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
July 12, 2023 at 3:25 pm #14026567

tannerT

I am trying to enable Multi-Currency. The plugin is configured properly. (See Screenshot A)

However, you do NOT see the currency converter on the product pages:
hidden link

Additionally, I have added the shortcode to my top-bar, in which you also do NOT see the currency converter (See Screenshot B)

Why?

b.png
a.png
July 13, 2023 at 10:06 am #14031019

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

Apparently your configuration looks fine and I can see currency switcher when I change my location to Mexico and France (see attached).

The reason why don't you see it from anywhere else, because there's only one currency set for all countries. This is expected behavior.

See following for details:
- https://wpml.org/documentation/related-projects/woocommerce-multilingual/#multiple-currencies
- https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/

Regards.

Screenshot 2023-07-13 150121.jpg
Screenshot 2023-07-13 150106.jpg
July 13, 2023 at 1:31 pm #14033549

tannerT

Interesting, this can not be seen when logged into admin - despite VPN & .mx, however can be seen on incognito with no admin. Maybe worth looking into - anyway, thank you

July 14, 2023 at 6:37 am #14037531

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

When you are logged in the sessions are maintained. I'll advise to:

- change your location, for example using a VPN, to Mexico or France.
- log out of admin.
- clear caches (browser).
- login again and check.

For the language switcher to be shown for the rest of the world, you'll need to add another currency for "All countries".

July 14, 2023 at 1:10 pm #14039867

tannerT

Thank you