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Tagged: Known issue
This topic contains 7 replies, has 2 voices.
Last updated by Andreas W. 1 year, 8 months ago.
Assisted by: Andreas W..
Author | Posts |
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September 14, 2023 at 6:52 pm #14399351 | |
michaelT-105 |
Tell us what you are trying to do? wp multilingual cms slow down the page very much. I have unactivate the plugin and the site works fast but the menu need the plugin. What to do? Is there any documentation that you are following? Our webhotel oderland did tell us that it was this plugin which slow down the site. What is the link to your site? hidden link |
September 17, 2023 at 4:00 am #14407341 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Hello, Could you please increase your WP Memory limit to 256M? 128M is the minimum required by WPML. PHP MemoryLimit 512M define('WP_MEMORY_LIMIT', '256M'); Paste it just before: / That's all, stop editing! Happy blogging. / Now, verify the current settings at WPML > Support > WordPress. Then complete the translation again. These settings can be limited directly by your hosting provider, so I recommend you contact and ask them to modify them directly. https://wpml.org/home/minimum-requirements/ --- Further, please update our plugins to the latest available versions at Plugins > Add new > Commercial > Search for WPML Updates. Guide: (the latest updates to solve a known performance issue between String Translation and WordPress 6.3.1) If this will still not solve the issue, please let me know. Best regards |
September 21, 2023 at 9:46 am #14436921 | |
michaelT-105 |
Now our webhotel has put define('WP_MEMORY_LIMIT', '256M'); |
September 21, 2023 at 9:57 am #14437149 | |
michaelT-105 |
Can you get into my site if you get my personal login to pianostammare.se? |
September 21, 2023 at 6:46 pm #14441777 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further. You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it. IMPORTANT I may have to install a plugin called "All In One WP Migration" to make a copy of the website where I can investigate the issue further. However, I would also be very grateful if you could provide a staging site or copy of the website from your server yourself for this purpose. If you have any questions about creating such a staging site, you can consult your hosting provider. Just take note that WPML should be registered on this site again. If you are unable to provide such a copy of the site for testing, please let me know on this ticket. The private response form looks like this: Next time you reply, click "I still need assistance." Video: Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form. Best regards |
September 21, 2023 at 7:03 pm #14441797 | |
michaelT-105 |
***CREDENTIALS REMOVED BY SUPPORT AGENT*** |
September 21, 2023 at 7:10 pm #14441833 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Please take note that you published the access credentials publically and I removed this information from your last comment. We are not allowed to access any site by using information that was not specifically submitted in the private response form on this ticket. The private response form looks like this: Next time you reply, click "I still need assistance." Video: Best regards |
September 21, 2023 at 7:59 pm #14442187 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Seems the issues on your site were related to this known problem: Updating our plugins has solved the issue, as far as I can confirm. Let us know if further assistance about this matter is needed. Best regards |