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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 16 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 10 months ago.

Assisted by: Long Nguyen.

Author Posts
March 28, 2023 at 1:03 pm #13349597

ahfA

Automatic translation has still remained on 81 products - Translation in progress.

If WPML works like this, it updates every month and it ruins all previous translations for me, since I will translate them from the beginning, it is better to buy another plugin.

This problem has always given me, not only today that you pressed the automatic translation.

I don't know, I'm waiting for a solution from you.

March 29, 2023 at 1:40 am #13353603

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

You can try the suggestion to enable a minimal environment as I mentioned before
https://wpml.org/forums/topic/my-site-cannot-be-updated-automatically/#post-13280349
then turn off/on the automatic translation in WPML > Settings > Translation Mode to see if it helps. It could be something wrong when our server attempts to deliver the translations to your site and it is stuck.

Also, I see the product title is translated to English and displayed on the frontend as well, please check this screenshot hidden link
If you see the automatic translation is not correct, you can edit the translation and correct it on your own.

We can handle one issue per ticket only so if you have another issue/question, please create a new ticket for that. I can help you to split this ticket into a new one and we can discuss the new issue there.

Look forward to your reply.
Thanks

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