Please help! I disabled all plugins and under WPML/Languages I cannot use the Menu language switcher to create a new menu. When I go to choose a menu at the very top it won't let me actually select. It just stays on Choose a menu. I have tried changing themes and disbaling all plugins except for WPML related ones. It does not help. Please advise.
May I ask for admin access to your website to check the issue in detail? You can create a separate admin user for this purpose, which can be deleted afterwards.
Also provide detailed steps to reproduce the issue and links to pages in admin and on frontend.
Remember to take full backup of your website and database before proceeding. However, a staging/test site is highly recommended, because I may need to try some changes/fixes on the site (including plugins & themes deactivation), which may cause conflicts with the live site otherwise.
Please confirm it in your next reply or let me know if you do not agree with the mentioned.
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Thank you for confirming and glad it is working now.
Perhaps there was some caching issue. Anyways, I am closing this ticket as resolved for now. Please feel free to report a new one in the future for anything, anytime WPML related.
