No option to install WPML blog plugin. Only WPML CMS and that throws an error

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Tagged: Exception

This topic contains 6 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 8 months ago.

Assisted by: Mihai Apetrei.

Author	Posts
September 12, 2023 at 9:27 pm #14386197
amyF-3	Tell us what you are trying to do? Trying to install WPML Blog Is there any documentation that you are following? Yes, your install instructions that come with purchase Is there a similar example that we can see? What is the link to your site? its a localhost site
September 12, 2023 at 9:50 pm #14386219
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. The "Multilingual Blog" type of membership works as explained here: https://wpml.org/documentation/getting-started-with-multilingual-blog/ Just wanted to share that URL in case you did not have the chance to take a look over this, too. 1. Before this ticket gets assigned to my colleagues, can you please elaborate a bit more on this matter? Can you please explain what you are trying to accomplish, what are the exact steps that you are taking, what is not working and how would you expect to see things happening? You mentioned that you are seeing an error - can you please let us know the exact error message that you are seeing? 2. Also, can you please enable the WordPress debug log? This will allow us to see if any PHP errors are being produced. More Info: https://codex.wordpress.org/Debugging_in_WordPress In order to do that, edit the wp-config.php file inside your WordPress directory and insert the following lines: define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true ); define( 'WP_DEBUG_DISPLAY', false ); Now please reproduce the issue once again. Locate the debug log in: /wp-content/debug.log Paste the content (if any) on a site like pastebin.com and then share the link here with us (only you and us will see the URL you are sharing). We will be waiting for your response. Kind regards, Mihai Apetrei
September 13, 2023 at 6:31 pm #14392245
amyF-3	Hi Mihai, Thank you for your help. I already purchased the WPML Blog plugin/service and the only download available on my account page is the OTGS Installer Plugin. I installed OTGS, activated the site in my account (its just a local development site so the url is localhost) and entered the key into the OTGS settings in wp-admin. I then followed the instructions to select the plugin to download, but WPML Blog is not an option in that list. When I select WPML CMS it throws the error: Could not copy file. (sitepress-multilingual-cms/dist/js/translation-roles-ui/app.js)
September 13, 2023 at 6:38 pm #14392297
amyF-3	There are no critical errors in php logs. [12-Sep-2023 23:35:38 UTC] PHP Warning: Cannot modify header information - headers already sent in /wp-content/plugins/multilanguage/multilanguage.php on line 610
September 13, 2023 at 6:43 pm #14392303
amyF-3	I disabled every plugin on the site and tried again. Still no critical errors but action scheduler / wp-cron is saying that the event schedule does not exist. [13-Sep-2023 18:40:42 UTC] PHP Warning: Cannot modify header information - headers already sent in /wp-content/plugins/multilanguage/multilanguage.php on line 610 [13-Sep-2023 18:40:44 UTC] Cron reschedule event error for hook: action_scheduler_run_queue, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {"schedule":"every_minute","args":["WP Cron"],"interval":60}
September 13, 2023 at 7:20 pm #14392417
amyF-3	Found the download and tried to manually install it. This is seeming like a permissions issue now Could not copy file. sitepress-multilingual-cms/locale/jed/sitepress-he_IL-wpml-translationReview-ui.json
September 14, 2023 at 11:05 am #14396221
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. Yes, this could be related to server settings. Can you please try this: 1. Create a full website backup 2. Go to Plugins > Add new > search for "file manager" > and install the first plugin that shows up which will be the most popular (which is this one: https://wordpress.org/plugins/wp-file-manager/) 3. Activate that plugin 4. Then go to File Manager > wp-content > plugins > download the zip file with our plugin from here (https://wpml.org/account/downloads/) and then upload it inside wp-content/plugins > then, after the upload is done, select it and use the extract function from the "File manager" plugin 5. Then go to "Plugins" and activate WPML This way, you are copying manually all the plugin files straight on the server so you can avoid the permission issue. But please do not forget to first create a full website backup. If it feels to you that there are too many steps to follow or if this feels difficult, just create a full website backup and then share the credentials with me below, in the private fields that I enabled, and I can do all of that for you 🙂 I will be waiting for a response from you. Mihai