Not Able to change Images in Home page.

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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 4 replies, has 2 voices.

Last updated by Andreas W. 11 months, 2 weeks ago.

Assisted by: Andreas W..

Author	Posts
May 10, 2024 at 10:05 am #15614007
sltlG	I have attached to screenshot. 1st one is unlocked image in home page and second one page unlocked image in home page other country domain like ( sltl.com/en or sltl.com/fr) I want to remove on banner slide in other country home page slider. Just want to keep 4 slider in sltl.com domain but other home page like sltl.com/fr or sltl.com/en want to show only 3 slider. But i am not able to remove or change image bcz its showing locked. Just want to know how is it possible. if image is locked in home then all images should be locked then why news section and product slide section images is unlocked. We are not happy with WPML plugin we are facing issues from 1 and half year but your support team is not able to fix our issues. If you cant fix then refund our remains amount. Thanks, SLTL Group
May 10, 2024 at 10:20 am #15614095
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, By default, when using our Addon "Advanced Custom Fields Multilingual" the images are copied. You can translate content with two methods: - WPML Translation Editor (same layouts and content in all languages) or - WordPress Editor (different layouts and content in different languages) If you use the field group setting "Same fields across languages" to translate the content with the WPML Translation Editor, then the image is copied and locked, as this mode expects to have the same content in all languages. If you use the field group settings "Different fields across languages" to translate the content with the WordPress Editor, then the image is only "copied once" and you should be able to replace it. Details: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/recommended-custom-fields-translation-preferences-for-acf-and-wpml/ Let me know if further assistance is needed. Best regards Andreas
May 10, 2024 at 10:22 am #15614097
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	If you need to use the Advanced Translation Editor, you could set the field group to "Expert" mode and then set the image field to "Ignoere", "Copy once" or "Translate". If the field is set to "Copy" it will be copied again any time you translate the content with the WPML Translation Editor.
May 10, 2024 at 11:14 am #15614301
sltlG	Have you check my both attachment. One is locked and 2nd one is unlocked why?
May 10, 2024 at 12:10 pm #15614579
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Those are two different fields that might make use of a different setting on each field group or each field. Please verify the translation preference of each filed group and in case you use the Expert mode verify the setting of each field. If the field is set to "copy" or the field group is set to "Same fields across languages" then it would be expected that the field is locked. If this will not clarify the issue, let me know, and I can offer to have a look at the site as admin, for which I will enable a private reply form for you to submit the access credentials.

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