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[Resolved] Not compatible with Woocommerce Lead Time Plugin

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This topic contains 19 replies, has 2 voices.

Last updated by erkkiM 1 year, 6 months ago.

Assisted by: Kor.

Author Posts
April 3, 2023 at 2:33 pm #13391427

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

Sorry, I would need a site snapshot to continue with the troubleshooting. Or can I have your permission to create a snapshot on our own?

We usually recommend the free Plugin “Duplicator” for this purpose.

If you already know how Duplicator works ( https://wordpress.org/plugins/duplicator/),please skip the following steps and just send me the archive file you downloaded.

★ Duplicator Instructions hidden link https://wpml.org/faq/provide-supporters-copy-site/

If the file is too large (more than 400M), please use the Duplicator file filters to remove the cache, the wp-uploads directory, the media, and the archive files.

Send me the link to the archive file (you probably want to use Google Drive, Dropbox, or similar services, as the snapshot file will be quite big).

Your next reply will be private, which means that only you and I will be able to see it and have access to it.

You can paste the link to the file there.

Once the problem is resolved I will delete the local site.

Thanks!

Kor
April 4, 2023 at 5:51 am
April 7, 2023 at 1:33 pm #13427627

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your patience.

I apologize for the delay. I've tried importing the duplicator copy but I'm getting database errors. Could you please share FTP access here so that I could continue with my troubleshooting?

Thanks!

Kor
April 10, 2023 at 9:21 am
April 11, 2023 at 8:20 pm #13450219

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

Sorry, I'm not sure why importing the duplicator copy is not possible. It keeps saying some database issue. Could you replicate the issue again here on our new sandbox site hidden link .

Then, record a short screen recording explaining the issue. Once you've done that, I will forward this to our 2nd Tier Support for further assistance.

Sorry for the back-and-forth delay and I apologize for the inconvenience that may have caused.

Thanks!

Kor
April 18, 2023 at 5:07 am #13492377

erkkiM

Hello again.

Sorry aboyt my late reply.
hidden link there is video. if you dont understand it again please can we do google meet or something like that.. I have been explaining my issiue more then one time and we still dont understand each other 🙂

April 24, 2023 at 3:28 am #13524081

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your patience.

I will forward this to our 2nd Tier Support for further assistance and I apologize for the delay.

I'll come back to you once I've feedback.

Thanks!

Kor
April 26, 2023 at 8:29 pm #13544767

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your patience.

Just letting you know that we're still looking into this and we will come back to you as quickly as possible.

Thanks!

Kor
May 2, 2023 at 7:16 am #13567333

erkkiM

Hello- how are you doing? 🙂

May 4, 2023 at 3:21 pm #13588013

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your patience.

We found a solution and this is what you need to do. Insert the custom XML configuration below into WPML > Settings > Custom XML Configuration Tab. 

<wpml-config>
    <admin-texts>
        <key name="wclt_prefix"/>
        <key name="wclt_prefix_instock"/>
        <key name="wclt_prefix_outofstock"/>
        <key name="wclt_prefix_onbackorder"/>
        <key name="wclt_prefix_discontinued"/>
        <key name="wclt_global_lead_time_instock"/>
        <key name="wclt_global_lead_time_outofstock"/>
        <key name="wclt_global_lead_time_onbackorder"/>
        <key name="wclt_global_lead_time_discontinued"/>
    </admin-texts>
    <custom-term-fields>
        <custom-term-field action="translate">wclt_lead_time</custom-term-field>
    </custom-term-fields>
    <custom-fields>
        <custom-field action="translate">_wclt_lead_time</custom-field>
    </custom-fields>
</wpml-config>

Then, navigate to WPML > Taxonomy Translation and translate the Lead Time from there. Could you give it a try and let me know how it goes?

Thanks!

Kor
May 9, 2023 at 5:07 am #13609551

erkkiM

Its not working. or can you please check it by yourself?
on our main site
May 9, 2023 at 7:55 am #13610561

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

It is there when I checked hidden link as shown in the attached screenshot.

did you remove the lead time from your other categories?

Thanks!

Kor

Screenshot 2023-05-09 at 3.54.00 PM.jpg