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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the number value shortcode is translated in the Advanced Translation Editor (ATE) but displays the same output in both languages.
Solution:
1. Replace the existing code snippet in your

functions.php

file with the following:

add_filter( 'wpml_tm_job_field_is_translatable', '__return_true' );

2. Make a minor edit to the page in the default language and update its translation.
3. If the issue persists, replace your shortcode:

[convertkit form=7682931]

with:

[convertkit form="7682931"]

and re-translate the page.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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This topic contains 6 replies, has 1 voice.

Last updated by pascalC-17 3 days, 19 hours ago.

Assisted by: Osama Mersal.

Author Posts
February 17, 2025 at 4:53 pm #16715756

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for your update. I'll check with our 2nd tier support team and let me know when I get an update.

Best regards,
Osama

February 17, 2025 at 5:30 pm #16715861

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Please replace your shortcode

[convertkit form=7682931]

With

[convertkit form="7682931"]

I did that on the test page and re-translate it. Please check if it works correctly. (hidden link)

Best regards,
Osama

February 17, 2025 at 6:17 pm #16715983

pascalC-17

Yes, that's it! thank you so much!
I also tried it on the live site and that works too now!