This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing a critical error on their website when accessing the French language page after updating all plugins, including a conflict between the Pods plugin and WPML. Solution: We recommend checking if the French homepage is now functioning correctly. We resolved the issue by deleting specific strings from the string translation that were causing the conflict. The strings removed were:
View %s
New %s
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I am trying to update all plugins to the latest versions on my site hidden link. The issue occurs with the fr language at hidden link, which causes a critical error associated with the Pods (pods.io) plugin. It works fine in the default language.
Symptoms:
There has been a critical error on this website when accessing the fr language page.
Questions:
Are you aware of a conflict between Pods and WPML?
Is there a solution or workaround you can give me?
To enable it, open your wp-config.php file and look for the following line:
define('WP_DEBUG', false);
And change it to:
define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
// Disable display of errors and warnings, which is recommended on a live site.
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors',0);
Then, try to reproduce the issue and check if any errors were saved to the debug.log log file inside the /wp-content/ directory.
It would be great if you could paste your debug.log to https://pastebin.com/ and provide me with that link!
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Please check the provided access details. I got the following error. (Error: The password you entered for the username *** is incorrect. Lost your password?)
Thanks Osama,
Well done. I can see it's only the pods related string that's affecting the live. Fixed now. Thanks again. Kind regards,
Tim
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